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The Iconic to refund customers after fraudulent transactions

Inside Retail

Pureplay fashion retailer The Iconic has committed to refund customers after fraudulent orders were made on their accounts. ” The Iconic has faced backlash on Facebook from customers who claim they have lost money from their accounts after unauthorised orders were placed on the e-commerce site. 550 spent on my credit!,”

Fashion 276
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Historic data breach impacts up to 1.85 million The Good Guys customers

Inside Retail

million members of its Concierge loyalty program advising them of a data breach via a former third-party partner, Pegasus Group, now known as My Rewards. The Good Guys said the incident impacted 325,000 Concierge members who had set up a My Rewards account and it was also contacting a further 1.5

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How automation can help retailers reduce back-office costs and grow

Inside Retail

But while labour and marketing budgets are typically the first to be put on the chopping block, retailers may be overlooking opportunities to reduce costs in the back end by automating everyday finance functions, such as accounts payable and accounts receivable. “I

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When creativity gets reduced to a commodity: What is the real cost of dupes?

Inside Retail

“I understand the desire for accessibility and affordability, however, as someone that puts a lot of effort into designing original products, I also see the challenges it presents first-hand, in terms of protecting my intellectual property and upholding the reputation of our brand,” Sakr told Inside Retail.

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“I joke that I was (and still am) winging it”: Meshki’s Damien Park-Neilson

Inside Retail

Damien Park-Neilson: My journey into e-commerce began unexpectedly, handling returns in a small warehouse for Seko Logistics, which provided a solid foundation in understanding the intricacies of warehousing and end-mile operations.

Strategy 249
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From shop floor to Reebok Pacific GM: Ashley Sampson’s career journey

Inside Retail

Once I’d earned my stripes in the retail business, I moved into the corporate office and cut my teeth in sales, being trained up as the key account manager for a number of Globe brands in the Myer business. I prefer face-to-face, real-life conversations with mentors and role models I’ve come across over the course of my career.

Shopping 130
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“I love the people”: Kathmandu’s Gabrielle Godfrey talks influencers, PR

Inside Retail

Gabrielle Godfrey: I have been on my PR career journey for nine years now! My journey started straight out of high school: I studied a Diploma of Event Management at William Angliss Institute in Melbourne, followed by a Bachelor of Communication, majoring in PR, at Swinburne University. GG: My dad! I can’t believe it.

Outdoor 130