NSW toughens penalties for those who abuse retail staff
Inside Retail
JUNE 20, 2023
People who mistreat or assault retail workers will now face stricter penalties under a bill introduced to Parliament by the NSW Government. The landmark reforms will see NSW and SA take legislative action in response to the increased occurrence of customer aggression against the staff of supermarkets and other retailers. Research from the McKell Institute, commissioned by the Shop, Distributive and Allied Employees Association, found that 85 per cent of retail workers have been abused or assault
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