Wed.Aug 16, 2023

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DoorDash fined $2 million for breaching spam laws

Inside Retail

Food delivery platform DoorDash has been fined $2 million for breaking Australian spam rules by sending over one million texts and emails to its customers and prospective contractors. An investigation by the Australian Communications and Media Authority (ACMA) found that the company sent more than 566,000 promotional emails to customers between February and October 2022, as well as more than 515,000 texts without an unsubscribe facility to prospective drivers.

Promotion 246
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51% of shoppers more likely to convert when served shelf-edge digital ads, ADvendio research shows

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! UK shoppers propensity to be influenced by ads at the shelf-edge is growing, as consumer demand and retailer adoption of retail media networks in-store increases, the latest research from ADvendio, the leading omnichannel advertising solution provider, shows.

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Trending Sources

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World’s largest Lego store set to open in Sydney 

Inside Retail

Lego Group is bringing the world’s largest Lego store to Sydney under the partnership with Alquemie Group. The exact opening date has not yet been disclosed. However, the company said it will be opened in the coming months. The 900sqm Lego flagship will take over two floors at Sydney Arcade, overlooking Pitt Street Mall. “The immersive new store will feature creative play experiences, with playful nods to Australian culture, that are sure to create lasting memories for every Aussie or visitor f

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Half of UK retail marketers squander ad budgets on low stock items, ROI Hunter finds

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! UK Retail marketers are risking customer frustration and reduced profitability by wasting ad budgets on low stock items, according to new research by product performance management (PPM) platform ROI Hunter.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Toys ‘R’ Us to exit UK market, focus on restructuring operations

Inside Retail

Australian-listed children’s goods retailer Toys ‘R’ Us (TOY) is set to exit the UK market following negotiations with existing financiers. “TOY has been working with existing financiers, including TRUK, with respect to the company’s obligations under its existing lending arrangements,” the company said in a statement. “As a result, the existing debt financier has agreed to advance $1.5 million in loan facilities to the company.

Marketing 246
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How to Create a Strong and Memorable Restaurant Brand Identity

Mindful Design

If you decide to ask any chef what type of restaurant they would like to open, make sure to clear your schedule for a couple of hours. Sit back, relax, and listen as they unravel a restaurant concept that leaves you dreaming. Their vision goes beyond mere menus – in fact, they might not even […] The post How to Create a Strong and Memorable Restaurant Brand Identity appeared first on Mindful Design Consulting.

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More Trending

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How Store Cleanliness Impact Foot Traffic And Sales

RetailMinded

Consider stepping into a retail store: your senses are bombarded with a myriad of sights, sounds, and smells. Imagine an environment where the floors are immaculately swept, the shelves dust-free, and products thoughtfully organized. It’s appealing, isn’t it? That’s the charm of cleanliness in a retail store – an aspect that significantly affects foot traffic and sales.

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H&M probes alleged Myanmar factory abuses as pressure intensifies

Inside Retail

H&M is investigating 20 alleged instances of labour abuse at Myanmar garment factories that supply the world’s second-largest fashion retailer, it told Reuters , just weeks after top rival Zara-owner Inditex said it was phasing out purchases from the Southeast Asian country. A British-based human rights advocacy group tracked 156 cases of alleged worker abuse in Myanmar garment factories from February 2022 to February 2023 , up from 56 in the previous year, indicating a deterioration o

Fashion 242
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Global Shop Solutions to Host Two Annual ERP User Conferences

Global Shop

Global Shop Solutions has set the dates for its annual ERP User Conferences. To allow flexibility and the best training options for all ERP users, the company is hosting two separate events – one onsite and one virtual. The onsite conference will be held at the Global Shop Solutions campus in The Woodlands, Texas from Oct. 17-19 while the virtual conference will take place on Nov. 14-15.

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Beauty dupes are all the rage, but are they ethical? It’s complicated

Inside Retail

It’s not news that everyone and their dog seems to be feeling the pinch of rising interest rates and cost-of-living expenses. Many businesses across various retail industries are noticing a decline in discretionary spending. As a result, beauty consumers, in particular, are searching for ways to try the hottest products, for a fraction of the price.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Kaytea coldbrew tea secures WHSmith and Zapp listings

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Kaytea’s arrival at WHSmith represents the culmination of a great summer for the UK’s up and coming iced tea brand. New listings at M&S, Sainsbury’s, Zapp, Deliveroo, Abel & Cole and Spinneys plus an array of well-connected healthier living wholesalers at the start of 2023, set the tone for the year and suggested that strategic […] If you w

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Fast food/QSR chain networks expanding, led by Guzman Y Gomez

Inside Retail

The fast food sector has opened 174 more stores than it closed over the last 12 months, an extra 17 outlets compared to last year. GapMaps has released its latest annual Fast Food & Quick Service Restaurant (QSR) Retail Network Report, tracking store openings and closures in Australia. The report reveals that for the 12 months ending 30 June 2023, 336 new stores opened and 162 closed in the 29 brands it monitored.

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Naksha launches Middle Eastern inspired baking kits

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Naksha is continuing to stir the recipe kit market in the UK by launching this August, two sweet-themed baking kits inspired by flavours of the Middle East. Naksha’s Baked Collection, allows users to make creative sweet treats at home with luxe ingredients and easy recipe cards tapping into a growing appetite for world cuisine, convenience […] If y

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Seven steps to a better, more efficient business transformation

Inside Retail

Most businesses will need to transform to remain profitable. The challenges they face include a variety of forces, such as the rapid take up of artificial intelligence, geopolitical disruption of supply chains, upward pressure on interest rates and employment costs from inflation, and technological changes inspiring new business models – the need for change is obvious.

Strategy 130
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Dunelm launches collaboration with Airtasker

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Home-related DIY, from constructing flat pack furniture, to putting up a new mirror, is something you either relish or dread. For the those in the latter category, Dunelm, the UK’s largest homewares retailer, has collaborated with Airtasker, the local services marketplace, to provide a new, community-based solution.

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Milksha set to open its first Sydney flagship

Inside Retail

Melbourne-headquartered bubble tea brand Milksha Australia will open its first flagship store in Sydney on September 8. The Milksha Sydney store will provide a varied assortment of flavours with various toppings, ice, and sugar, as well as a comfortable store design with pleasant décor and a social-friendly spatial layout. Milksha was first introduced in Taiwan in 2004 and is known as ‘Milkshop’ to its Taiwanese fans.

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New Look releases Obsessed for Less campaign in response to Cost of Living crisis

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! New Look are excited to unveil its latest initiative, ‘Obsessed for Less,’ a value price range designed to combat the cost-of-living crisis. With this collection, customers can enjoy stylish fashion at budget-friendly prices without compromising on quality.

Fashion 52
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Shopping for Sustainability

Retail Focus

With the industry facing increased pressure from consumers to become more sustainable, we take a look at some of the planet friendly steps retailers can take without having to break the bank. There is no escaping the subject of sustainability. A hot topic for some time now, the onus is very much on businesses of all shapes and sizes to act in order to ensure they are operating in the most environmentally friendly was as possible.

Shopping 130
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Greencore recognised by HRH The Princess Royal for Outstanding Training and Skills Development

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Greencore, a leading convenience food manufacturer, is delighted to have been recognised by the 2023 Princess Royal Training Awards, which was announced by City & Guilds on 15 August. Now in its eighth year, the awards recognise organisations that show exceptional commitment to learning and development.

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Afghan women set up secret businesses to escape Taliban bans

Inside Retail

Five months after Taliban supporters smashed up her restaurant, Afghan entrepreneur Laila Haidari opened a secret craft centre where women earn a small income stitching elaborate dresses and fashioning jewellery from melted down bullet casings. Her workshop is among an array of underground businesses that women have launched since losing their jobs after the Taliban grabbed power in 2021 , ranging from gyms to beauty salons and girls’ schools. “I opened this centre to provide jobs fo

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Cypressa launches trio of ambient olive pouches for healthy snackers into Asda

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Targeting those customers looking for great-tasting and convenient healthy snacks, Mediterranean food brand, Cypressa, is launching a three-strong range of new olive pouches into Asda and WHSmith. Perfect for grab and go snackers who want something healthy and portable to consume whilst on the move, Cypressa’s new pitted Greek green olive snack pouches (

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ASBFEO welcomes Franchise regulatory framework review

Inside Retail

The Federal Government is set to review the effectiveness of the current franchising regulatory framework with the aim of ensuring positive commercial relationships, fair trade, confidence, and vitality in the Australian franchise economy. The review will be chaired by former ACCC Deputy Commissioner Dr Michael Schaper, who will look at the ‘general fitness’ of the Franchising Code; enforcement and dispute resolution mechanisms; the role of the Code in regulating the automotive sector; the impac

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Burnt-out Britain: nearly half of retail employees working unpaid overtime, Claro Wellbeing research finds

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Almost half (43%) of UK employees in the retail sector are working beyond their contracted hours and doing some form of unpaid overtime each week. As sales and promotions pick up in attempts to combat poor sales, 29% of retail employees are working between one and five hours extra in overtime.

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Sustainable Ecommerce Packaging Solutions for Luxury Brands

CRP

Sustainable Ecommerce Packaging Solutions for Luxury Brands Luxury brands often find themselves at a crossroads when it comes to implementing sustainable ecommerce packaging. Many believe that luxurious packaging cannot coexist with eco-friendly principles. This notion is simply not true. The problem lies in the perception that sustainability reduces the quality or aesthetic appeal of luxury brands.

Gifts 52
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Healthy snack wholesaler Epicurium expands range with new products from C4 Energy and Jimmy’s

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! UK-based healthy snack wholesaler Epicurium, who has expanded its range with new products from C4 Energy and Jimmy’s. C4 Energy C4 Performance Energy – Cosmic Rainbow (12X500ml) C4 Performance Energy – Frozen Bombsicle (12X500ml) C4 Performance Energy – Twisted Limeade (12X500ml) C4 Performance Energy – Orange Slice (12X500ml) C4

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ASDA’s own brand continues to drive food sales growth, says GlobalData

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Following the release of ASDA’s figures for the 12 weeks ending 30th June 2023; Joe Dawson, retail analyst at GlobalData, a leading data and analytics company, offers his view: “ASDA has consolidated its strong growth in Q1 2023 with a further boost in sales in Q2, ending H1 on a high compared to last year’s weak […] If you want more information Re

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Klarna fashions a bigger partnership with MandM to take legendary brands international

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Klarna, the global payments network and shopping destination, today announced that it has expanded its partnership with British-based online fashion retailer MandM Direct to provide its services in more markets internationally.

Fashion 40
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Following £6m BGF investment, Scrumbles scales it’s portfolio with huge new wet cat food launch

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! 100% natural, gut-friendly pet food brand Scrumbles – #12 in the Sunday Times Top 100 Fastest Growing Businesses – expands its por;olio with a new wet cat food launch, expanding the brand from a pate texture to launch more popular and scrump>ous recipes.

Texture 40
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LoveRaw launches two new skus into Tesco & Co-op

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! LoveRaw, the UK’s fastest growing plant-based chocolate brand*, has secured new listings for its Peanut Caramel Bar and M:lk Choc Wafer Multipack nationwide, building on the soft launch into independents and health shops earlier this year.

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Customers want personalisation and AI in their online experiences, reveals a study by IMRG and Adobe Commerce

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Customers appreciate online retailers that offer personalised customer experiences, and they are generally welcoming to AI if it provides benefits such as relevant search and product recommendations. That is according to IMRG’s latest research on ‘The Power of Personalisation and AI in Ecommerce’, supported by Adobe Commerce.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio