Tue.Jan 09, 2024

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The Iconic to refund customers after fraudulent transactions

Inside Retail

Pureplay fashion retailer The Iconic has committed to refund customers after fraudulent orders were made on their accounts. The online merchant said that it saw an increase in fraudulent login attempts on its site but denied any data breach, or ‘hack’ “We have recently seen an increase in fraudulent account login attempts on The Iconic, which our security and fraud teams continue to actively manage, in conjunction with our security partners,” a spokesperson said in a stat

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ALEC achieves 150% YoY Saudi growth and plans further investment and expansion in 2024

Design Middleeast

Following the establishment of its Saudi headquarters in Riyadh last year, ALEC Engineering and Contracting (ALEC) announces it has achieved 150% year-on-year growth in the Kingdom through 2023, highlighted by its successes in winning bids for four projects, and investing to significantly increase its Saudi workforce. Building on this momentum, the company has identified further investment and expansion in Saudi Arabia among its top business priorities for 2024 as it sees clear potential for th

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Fragrance maverick Jo Malone is bottling new scents with Jo Loves

Inside Retail

For Jo Malone, fragrance is her identity. Malone, who received a Most Excellent Order of the British Empire in 2018, built not one fragrance empire but two – first with her namesake Jo Malone label, and now with Jo Loves. Inside Retail asked Malone why it was important to include her name in her brand once again and she answered, “I think it was important for me personally as I wanted to claim identity for my creativity.

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A new modular inform sofa defined by its unique diamond-shaped backrest panels

Design Wanted

Warm, welcoming, informal, and luxurious – these are the attributes embodied by “Patch,” a novel modular sofa system conceived by Chris Martin for Massproductions, the furniture […] The post A new modular inform sofa defined by its unique diamond-shaped backrest panels appeared first on DesignWanted.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Madelyn Cline joins Revlon global brand ambassador ranks

Inside Retail

American actress Madelyn Cline is the newest Revlon global brand ambassador, joining Ashley Graham and Megan Thee Stallion as faces of the American beauty label. Cline – best known for her roles as Sarah Cameron on Netflix’s series Outer Banks and Whiskey in Glass Onion: A Knives Out Mystery – has left her mark on several high-profile, cult, and popular TV and movie projects over the past four years.

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The Whisky Exchange unveils exclusive Foursquare Mystique rum: perfect for discerning whisky enthusiasts

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Set to delight those who appreciate fine spirits, The Whisky Exchange, a leading purveyor of the finest spirits, proudly announces its latest partnership with renowned Foursquare distillery. Exclusive to The Whisky Exchange, this elegant and complex rum spent a decade maturing in an ex-bourbon barrel before a final four years in an ex-sherry cask.

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Starting a brand dedicated to nurturing a society: the story of oursociety

Design Wanted

It’s been a while since I’ve been so enthralled by a one-of-a-kind and fascinating furniture brand like oursociety, but let’s take a step back and delve […] The post Starting a brand dedicated to nurturing a society: the story of oursociety appeared first on DesignWanted.

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Why In The Roundhouse created dinnerware for the social media generation

Inside Retail

Ready, set, tablescape. Australian homewares brand In The Roundhouse is creating a new category of stylish dinnerware – from plates and side dishes to cutlery and napkins – designed to capture the social media generation’s attention. Alyce Tran and Brooke Bickmore ,the duo behind the viral brand, are best friends turned business partners. The origin story of In The Roundhouse began eight years ago when co-founder Bickmore was looking to set up her new apartment and couldn’t find what she

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SHANG YANG RESTAURANT

Retail Design Blog

MAG studio incorporates the distinctive cultural background into the space by exploring the regional characteristics of culture, and drawing inspiration.

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Japan’s department stores: What’s left when the tourism tide goes out?

Inside Retail

Japan’s storied department stores are riding a wave of overseas tourists, and although there is no sign yet of a wipeout, the cautious pronouncements of company executives indicate that it’s a wave they can’t ride on indefinitely. For sustained revenue and profitability growth, they know that the fashion segment needs to be kept relevant for domestic middle-class customers, and that diversification into other complementary businesses is an important engine of growth.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Seastex: rediscovering mussel beards for performative applications

Design Wanted

Have you ever enjoyed a plate of mussels but were bothered by their ‘beard’? Well, the annoying plastic-like filament is actually a natural fiber, known in […] The post Seastex: rediscovering mussel beards for performative applications appeared first on DesignWanted.

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Taylor Swift led beauty trends last year, study reveals

Inside Retail

Celebrities including Taylor Swift, Margot Robbie and Beyonce are topped the list of online beauty influencers last year. Research conducted by beauty and wellness marketplace Fresha, evaluated the number of online publications mentioning the beauty routines of more than 100 of the most influential celebrities of last year, combining each celebrity’s name with terms such as ‘skincare’, ‘beauty routine’ and ‘makeup’ Taylor Swift officially has the most ta

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CornWall stands as a beacon of innovation in sustainable construction

Design Wanted

In the world of sustainable construction, innovation knows no bounds. Enter CornWall®, a remarkable breakthrough in interior wall cladding that not only redefines eco-friendliness, but also […] The post CornWall stands as a beacon of innovation in sustainable construction appeared first on DesignWanted.

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Global retailers rush to avoid out-of-stocks in shadow of Red Sea crisis

Inside Retail

Retailers worldwide are stocking up on goods before China’s Lunar New Year holiday and seeking air or rail alternatives to transportation via the Red Sea in a scramble to avoid empty shelves this spring, executives and experts told Reuters. One European retailer said it was delaying marketing campaigns for some specific goods until stocks were secured.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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The Nature Flow by LDH DESIGN

Retail Design Blog

With a simple and natural green as the dominant tone, complemented by large areas of vermilion fabric wall coverings, the.

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Why watch brand Maxum is finally relaunching DTC after more than 20 years

Inside Retail

Collaboration and reinvention through marketing can make or break a brand, and paramount to this is remaining authentic and evolving with the times. Retail has continued to boom online over the past decade, and businesses are getting creative as to how they can keep customers loyal. Australian watch brand Maxum recently reopened its online store, providing a direct-to-customer sales (DTC) channel after years of only being available through retail partners.

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Top 10 Trade Shows in London in 2024 

Trade Show Booth Companies - Trade Group

London’s trade shows are vibrant and have diverse events that showcase various industries and interests. They often occur in large, well-known venues like the ExCeL London or Olympia London, attracting thousands of eager visitors and brand builders from around the world. London’s trade shows cater to a broad spectrum of fields, from world-famous fashion and new-age technology to food and crafts.

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Nectar’s annual shopping round up is back with 10 million Nectar points up for grabs

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Number one fan of broccoli, baked beans or basil? From tomorrow, Sainsbury’s shoppers can discover their top buys of 2023 as the highly anticipated ‘Check you out’ campaign returns to the Nectar app for its fourth year running.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Extended Producer Responsibility for Packaging: What’s Ahead in 2024

Hunton Andrews Kurth

With the growing emergence of Extended Producer Responsibility (EPR) laws, companies selling products in the United States must increasingly plan for the end of a product’s life. EPR programs shift waste-management responsibilities that have traditionally been handled by consumers or state and local governments to the “producer” of the product. Most existing EPR programs in the United States target packaging materials, especially plastic packaging.

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UK – empty shelves, long queues and self-checkouts: the grievances that most bother British in-store shoppers, YouGov finds

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Empty shelves, long queues and self-checkouts: the grievances that most bother British in-store shoppers, according to YouGov research. Differences emerge when we dig into the gender dynamics. Women (41%) express more dissatisfaction with empty shelves compared to men (32%).

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NIQ: Brits spend record breaking £4.8bn on groceries during Christmas week 2023

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Sales at the UK grocery multiples (supermarkets) reached a record breaking £4.8bn during the week ending 23rd December 2023. This is a +4.3% uplift in sales compared to Christmas in 2022, reveals new data released today by NIQ.

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PizzaExpress puts celebrations back on the menu this January with 50% off pizzas

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! It’s official – January really is the worst month to have a birthday, as new research by PizzaExpress reveals that our Capricorn and Aquarius friends are celebrating birthdays less than anyone else, with over two-thirds of January babies (69%) admitting to not celebrating at all, thanks to the festive season slump.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Metrocentre welcomes award winning North East street food vendor Acropolis

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Popular independent Greek street food vendor, Acropolis, is now open in upper Blue Mall at Metrocentre. Acropolis brings its authentic Greek flavours to Metrocentre customers, from classic chicken gyros and souvlaki to fried halloumi bites, loaded fries and some exciting new dishes.

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Tesco cuts price of more than 150 popular products from berries to baked beans

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Tesco has cut the price of more than 150 everyday items by an average of 12.5% to help customers reduce the cost of their weekly shop and help stretch the family budget as they go into 2024. Tesco has focused on products that families put in their trolleys week in week out, spanning fresh fruit […] If you want more information Retail Times get in t

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Pret launches January menu with new veggie/vegan options and returning customer favourites

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Pret A Manger has today revealed its new January menu hitting shops, featuring a mixture of new products and many customer favourites returning to the roster to brighten up the winter days. Just in time for Veganuary, Pret has two new delicious vegan friendly products for customers to try.

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N Brown Group appoints a new director of supply chain to enhance digital-first customer experience

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! N Brown Group plc, the inclusive fashion and homeware digital retailer, is delighted to announce the appointment of Clare Empson as the new Director of Supply Chain. The appointment is in line with existing succession plans for the Group’s current Director of Supply Chain, Phil Barnes, who confirmed last year that he will retire in the Spring. […]

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Costa Coffee unveils exciting new merchandise to kickstart 2024

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Costa Coffee, the Nation’s Favourite Coffee Shop* is thrilled to announce the launch of an exciting range of brand-new merchandise for January, featuring a calming blue colour palette following the busy, bright Christmas period.

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New appointment made at top table of premium ingredients manufacturer

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Bristol-based herbs, spices and ingredients manufacturer Bart Ingredients, has announced the appointment of its Chief Commercial Officer, Adam Sims, as its new chief executive officer (CEO), effective 1st April 2024.

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Triumph Heritage collection now available at John Lewis

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Triumph Heritage is delighted to announce that the premium moto-influenced lifestyle apparel collection is now available from the John Lewis website. Triumph is the original British motorcycle brand, adorned and adored globally by riders, non-riders, stars of the screen and style icons.

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The Famous Grouse unveils limited-edition bottle design in collaboration with the RSPB in celebration of their 15-year partnership

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Famous Grouse, the UK’s No.1 whisky, has unveiled its limited-edition bottle design in celebration of the remarkable 15-year collaboration between The Famous Grouse and the Royal Society for the Protection of Birds (RSPB).

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio