Mon.Aug 16, 2021

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Customers tightened wallets again in July as lockdowns kicked off

Inside Retail

Spending intentions across the country predictably fell during July, as Australian consumers geared up for a long, bloody battle with a renewed virus which has only gotten worse. According to the Commonwealth Bank’s Household Spending Intentions data, July was the first time that year on year spending intentions have fallen across the majority of measured categories since the beginning of the pandemic – with only health and fitness spending boosted due to increased medical spend.

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O Street’s gutsy rebrand for the Thackray Museum of Medicine

Design Week

Design studio O Street has crafted the new visual identity for Leeds-based Thackray Museum of Medicine, with an emphasis on guts and gore. As well as a new logo, the design studio has worked on exterior signage, internal wayfinding and a campaign for the museum. The museum is named for Charles Thackray, who opened a chemist shop in Leeds in 1902. It developed into one of the UK’s leading medical companies and in the 1980s, Thackray’s grandson started an archive in his predecessorR

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Revealed: Asia’s 20 coolest retailers

Inside Retail

From forward-thinking trendsetters to category disruptors and innovative omnichannel leaders, Inside Retail has just revealed its inaugural list of 20 Coolest Retailers in Asia. Sponsored by Shopify, the list celebrates the most daring, innovative and fresh retailers across a broad range of categories in both e-commerce and bricks-and-mortar, as well as emerging and established brands.

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Meet the graduates: University of Leeds’ Lucy Barker

Design Week

Lucy Barker is a 22-year-old graphic and communication design graduate from the University of Leeds. Her final project is called In the Shade. Design Week: Can you explain what your final project was about? Lucy Barker: This final year project was quite a challenging brief; raising awareness of skin cancer in Black and minority ethnic groups, while also giving people the tools to approach healthcare confidently.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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More than a sausage sizzle: What makes Bunnings so resilient?

Inside Retail

It’s not just the sausage sizzle that makes Bunnings an Aussie favourite. New research shows the brand’s resilience is a key attribute in its ongoing appeal. It’s the brand that tops trust ranking charts and has consumers singing its praises. The sausage sizzle is legendary, and it’s a ‘must have’ store for suburban Australians. So what can we learn from its relationship with its customers?

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Whitley Neill launches al fresco summer campaign

Talking Retail

Whitley Neill Gin has kicked off a £1m advertising campaign that taps into “summer al fresco eating occasions”. The new campaign focuses on the brand’s Raspberry and Blood Orange gin flavours and positions them at the “forefront of the summer picnic setting”. The campaign is running across billboards, digital sites, print adverts and social media. This story continues at Whitley Neill launches al fresco summer campaign.

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Tobacco and vaping: A new leaf

Talking Retail

The tobacco category has shown its resilience once again as it has shaken off the latest legal hurdle – last year’s ban on the sale of menthol cigarettes – to remain a valuable and growing category for convenience operators. The latest in a growing number of restrictions kicked off by the display ban several years. This story continues at Tobacco and vaping: A new leaf.

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New Balance targets Michael Kors for trademark infringement

Inside Retail

Footwear brand New Balance is suing Michael Kors for allegedly infringing on its branding in a set of shoes which feature an ‘N’ shaped design. New Balance claims the symbol is a clear identifier of its footwear, with the N design being a staple of New Balance’s products for more than forty years according to Fashion United , and has been used without its permission.

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UK online spending hits record high of £10bn in July, Adobe Digital Economy Index finds

Retail Times

Adobe today released its Adobe Digital Economy Index for the UK, which analyses billions of online transactions, making it the most comprehensive report of its kind. The report reveals that UK consumers spent a record £10 billion online in July - the highest monthly spend in 2021 so far, and the most spent in July ever. This brings the UK’s year-to-date online spending to £64.9 billion, up 18% YoY and 56% compared with the same period in 2019.

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Decathlon fined $1.5 million for breaking consumer law

Inside Retail

French sporting goods business Decathlon has been fined $1.5 million for selling products that failed to meet Australia’s mandatory safety standards – an act in breach of consumer law. The Federal Court handed down the ruling, according to the Australian Competition and Consumer Commission, after the business sold more than 400 unsafe basketball rings and backboards, and over 300 portable pools, which failed to include relevant safety labelling, or installation and use instructions.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Farm Fresh Merchandising: Rendleman Orchards

Retail Works Inc

There is a beautiful stretch of highway in southern Illinois as you head out of Carbondale. Highway 127 takes you through the lush rolling hills of Shawnee National Forest, dotted with exits to bike paths and scenic views, eggs for sale signs and a passing Amish buggy or two. Watch out for tortoise crossing, especially in the morning hours. Just before you reach the small town of Alto Pass, you come upon a site that has had its roots there for almost 150 years—Rendleman Orchards.

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How to handle vaccine mandates in retail: HR experts weigh in

Inside Retail

According to a new four-tier system laid down by the Fair Work Ombudsman last week, retail and FMCG businesses are less likely to be able to introduce Covid-19 vaccine mandates for workers. While the federal government has maintained its position that vaccination will generally be voluntary for Australians, hotel quarantine, healthcare and aged care employers are “more likely” to be allowed to mandate vaccines.

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Here’s the Scoop: Blue Bunny

Retail Works Inc

When chocolate volcanos, psychedelic cereal sundaes and cold-brew donut shakes are offered as a job perk, who could resist? Such is the life of a visual merchandiser in the Ice Cream Capital of the World, Le Mars, Iowa. Wells Enterprises, the largest family-owned and managed ice cream and frozen treat manufacturer in the United States, is headquartered in Le Mars.

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Quadrant takes control of Papinelle to drive international expansion

Inside Retail

Private-equity company Quadrant Growth Fund has bought a controlling stake in Sydney-headquartered sleepwear and loungewear label Papinelle for an undisclosed amount. Focused on high-quality, ethically-made apparel using natural fabrics, Papinelle was founded in 2003 by Renae James with a stall at Sydney’s Paddington Markets. It has since grown into an international brand with a strong online presence, wholesale and retail channels.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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New Balance Sues Michael Kors

VMS

New Balance (Boston) has filed a lawsuit against Michael Kors (New York) saying the latter has infringed on the company’s trademarks. New Balance alleges that Kors’ Pippin and Olympia shoe lines feature a design on the side of the shoes that is “virtually identical and confusingly similar to the New Balance N Marks,” Retail Dive reports. New Balance noted the Michael Kors’ designer responsible for the design has made clear in public statements that he’s a fan of New Balance shoes.

Balance 98
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Seven things businesses should know about changes to COVID-19 policy

Inside Retail

Coronavirus updates for small businesses are changing rapidly as the federal and state governments roll out the vaccine strategy and respond to ongoing COVID-19 outbreaks. SmartCompany answers seven questions related to vaccines, business support and rent relief. 1. What changed over the weekend about mandating vaccines among workers? The Fair Work Ombudsman updated its guidelines about vaccinations and the workplace on Friday.

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New York City to Require Vaccination Proof for Restaurants

VMS

New York City will begin requiring proof of vaccination for patrons to eat at restaurants indoors, reports CNBC. New York City is the first major city in the U.S. to require proof of vaccination for restaurants, though others, like San Francisco, have begun following suit. Specifically, the new mandate requires customers to have had at least one vaccine dose to enter the establishment.

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This biophilic hotel calls travellers back to their roots

Design Wanted

Vietnamese architectural studio D1 attempts to achieving sustainability by returning to traditional roots when designing boutique Hotel des Bouton in Da Nang. Humans are born to be biophilic, that is, bearing the love of nature – according to American biologist Edward O Wilson (1984). Being near nature makes us happy while being distanced from it decreases our health and wellbeing.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Seigel & Stockman’s Upcycled Collections

VMS

Seigel & Stockman’s Upcycled Collections. Go sustainable with mannequin options from this company. Featuring 100-percent upcycled material construction, these forms are made from garment manufacturing scrap. Also uses papier-mâché for 100-percent biodegradability. Siegel & Stockman. POST CATEGORIES. MANUFACTURER: Siegel & Stockman. PRODUCT CATEGORY: Mannequins and Forms.

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Post Office links up with DPD for ‘click and collect’ parcel delivery to outlets

Talking Retail

The Post Office is opening up its network to an external carrier for the first time in its history after agreeing a link-up with delivery company DPD. The new “click and collect” service will initially be available at around 250 post offices this month before rolling out to some 1,500 outlets ahead of the peak. This story continues at Post Office links up with DPD for ‘click and collect’ parcel delivery to outlets.

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Uptown Muse – New Boutique Store Design by Mindful Design Consulting

Mindful Design

Uptown Muse Boutique Store Design: Mindful Design Consulting All photos: Mindful Design Consulting We have recently created the interior of a new clothing store in Amarillo, Texas, completed with all the details that make for a pleasant shopping experience. Cindy Andazola, the owner of the new Uptown Muse, wanted a chic boutique shop for women, […].

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Big interview: Martin Rogers, Co-op Franchise

Talking Retail

If it looks like a Co-op, feels like a Co-op and smells like a Co-op, then it must be a Co-op, right? Wrong. For 28 stores and counting, up and down the UK, these are actually franchised outlets, run by independent retailers or student bodies on behalf of the Manchester-based retailer. The franchise model is. This story continues at Big interview: Martin Rogers, Co-op Franchise.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Roksanda, London

Retail Store Windows

We're quite relieved that this brand have managed to ride the wave and stay around after the recent events. We've spotted even more casualties of the pandemic on the high street recently and it becomes ever more difficult to find schemes to show you. That said, this brand always make an effort with their schemes, the current one is an installation with the product by Misha Milovanovich which we think is called an Exquisite Paradox and the Shape of colour.

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Back-to-school season promises bumper sales for retailers

Talking Retail

Retailers are set to enjoy a bumper back-to-school trading period with sales forecast to surge by around 7% over the coming weeks, according to new figures from Mastercard. This anticipated growth builds on positive retail momentum with total sales rising by 4.2% year-on-year last month – driven by pent-up demand and the lifting of Covid. This story continues at Back-to-school season promises bumper sales for retailers.

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SignMax brings the outside indoors with Drytac ReTac Smooth 75

Drytac

South African sign and display business SignMax used Drytac ReTac Smooth 75 to create a series of nature-inspired interior wall graphics for a local neurosurgeon. Family-owned sign and display business SignMax used Drytac ReTac Smooth 75 polymeric PVC film to produce a series of eye-catching interior wall graphics, bringing elements of the natural world into an indoor environment.

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Grocery top-up: Needs must

Talking Retail

It is little surprise the convenience sector has become a lifeline for shoppers over the past 17 months, especially those looking to keep stocked up on essentials without having to visit the larger supermarkets. Now that virtually all social distancing restrictions have been lifted, this trend has stagnated somewhat, but retailers can still make their.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Post Office opens up network to external carriers for first time

E Delevry

The Post Office has partnered with DPD for click and collect services, the first time the company has opened up its network to external carriers in its 360-year history. From next week, DPD will deliver parcels directly to Post Offices for customers to collect. The service will initially be available at around 250 Post Offices this month before rolling out to approximately 1,500 branches across the UK ahead of the peak Christmas period.

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Big night in: We’re not going out

Talking Retail

The so-called ‘big night in’ has never been more popular, boosted by the pandemic and the closure of the on-trade. Shoppers were eager to recreate their favourite nights out while in the comfort of their own home, such as hosting virtual meet-ups with friends or settling in for a movie night with their bubble. The. This story continues at Big night in: We’re not going out.

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Appliance House chooses ArrowXL as delivery partner

E Delevry

Electrical retailer Appliance House has chosen ArrowXL to provide a range of home delivery and connection services for its customers. The delivery company will deliver around 500 consignments a month for Appliance House via its 48-hour or nominated next day service. They will mostly comprise white goods and will be installed and connected by ArrowXL.

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Back to University: Term time

Talking Retail

Students have gone missing from towns and cities across the UK over the past 17 months or so as the pandemic has forced them to abandon universities and colleges and try and continue their education at home. In their absence, retailers have been left to count the cost in terms of lost earnings in key. This story continues at Back to University: Term time.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio