Thu.Dec 07, 2023

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ACCC continues clampdown on influencers over misleading advertising

Inside Retail

The Australian Competition & Consumer Commission (ACCC) has provided an update on its ongoing scrutiny of misleading influencer endorsements. The ACCC reviewed 118 influencers on Instagram, TikTok, Snapchat, YouTube, Facebook, and Twitch after they were tipped off by consumers. It found that 81 per cent of these influencers made posts that raised concerns for potentially misleading advertising.

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5 Inclusive Design Strategies To Embrace Rapidly Aging Workforce

All Work

The global population is aging faster than ever before. By 2050, the World Health Organization predicts that 22% of the global population will be aged over 60. The opinions of older demographics are often missing from the discussion on workplace preferences. Last year, Savills released a report on generational workplace preferences that covered four different generations.

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Breaking down the clever approach to Chemist Warehouse’s public listing

Inside Retail

After nearly 30 years as a privately held business, pharmacy retail giant Chemist Warehouse is ready to list on the Australian Securities Exchange (ASX). Earlier this week, it was revealed that ASX-listed Sigma Healthcare would acquire Chemist Warehouse, taking the business public through a clever backdoor-listing approach. A benefit of this strategy is the ability to bypass regulatory filings, or the funding to go public.

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The Cotswold Company expands its omni-channel model with new opening in Bath in time for Christmas

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Cotswold Company, the digitally-led premium handcrafted furniture and homeware brand, is delighted to announce the opening of its 9th UK store – located on 12 Northgate Street in Bath – as it continues to expand and deliver against its digitally-led omni-channel growth strategy.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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From Paris to Sydney: Bluebell Group brings LeSportsac to Australia

Inside Retail

American lifestyle brand LeSportsac has collaborated with Bluebell Group to launch in Australia, following the success of collaborations in Singapore, Malaysia and Taiwan. The store, which will take six months to build, is located in The Galeries and seeks to give an “immersive experience” for Australian consumers to explore and embrace the brand’s commitment to fashion-forward, inventive accessories.

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The peer-to-peer revolution: not just in the retail sector

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Peer-to-peer (P2P) platforms have completely transformed the retail sector. This ultimately changed how people communicate in a P2P network or system. In a P2P network, each party, the buyer and the seller, has equal status.

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Behind the numbers: How big is Christmas for British garden centres?

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The highly-anticipated Christmas season has arrived early this year for British Garden Centres, as it opened its doors to customers in September to an influx of pent-up shoppers. Following a temperamental and wet summer and a few years of subdued Christmases due to lockdown, people are eagerly seeking ways to kick off the festivities, and […] If yo

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Here are five ways retailers can use AI in 2024

Inside Retail

The term artificial intelligence, otherwise known as AI, was officially coined in the 1950s and at the time was considered to be a topic more suited to science fiction than for scientific or economic endeavours. However, fast forward to 2023, and applications of AI have never been more discussed or as prevalent within the retail industry as it is today.

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12 Office Security Strategies to Maximize Workplace Safety

Parcel Pending

The primary purpose of a workplace safety program is to prevent workplace injuries, illness, or death. Of course, an equally important purpose is to protect the company and its reputation, as well as mitigate risk. This article will cover the importance of workplace safety and office security systems, and share 12 strategies to consider implementing to maximize safety in the workplace for your tenants and/or employees.

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Levi’s sets date for CEO transition

Inside Retail

Levi Strauss & Co has named Michelle Gass as president and CEO, effective January 29 next year, replacing Chip Bergh. Bergh is set to retire on April 26 next year. He has been elected to serve as executive vice chair of the board until his retirement date, after which he will transition to a senior advisor role until the end of fiscal FY24. “It has been an incredible privilege to lead this great company as CEO for the last 12 years.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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COP28 Insights Mini-Series – Part 2

Eye on ESG

As we alluded to in our pre-COP video (which you can watch here ), the first Global Stocktake under the Paris Agreement will be concluded at COP28. Although it is an important milestone in terms of establishing a comprehensive picture of what has been achieved since the Paris Agreement was entered into and what remains to be done, discussions appear to be fraught.

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The CEO of PayPal Melbourne Fashion Festival on its role in the industry

Inside Retail

PayPal Melbourne Fashion Festival announced its return for 2024 and with it a detailed programme featuring some of Australia’s most successful designers and brands. The premium runways will feature over 80 designers, across 12 shows at the Royal Exhibition Building as a celebration of the national fashion landscape. Household name brands will join the event including Aje, Oroton, Sass and Bide, Nobody Denim, Manning Cartell, Silk Laundry and Paolo Sebastian.

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The technological revolution in sports entertainment

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! As the whistle blows and fans cheer, the excitement of a live match pulses through the airwaves. This thrilling spectacle of athleticism and competition is delivered to the comfort of your living room, thanks to the wonders of modern technology.

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Platform Zero wins Kickstarter Challenge for supermarket food waste solution

Inside Retail

Platform Zero, a digital platform that links supermarkets with small businesses as a means to deal with food waste and provide cost of living relief, has emerged as the winner of the 2023 Kickstarter Challenge organised by the Accelerator for Enterprising Women. Founded by Alexandra Cannizzaro, Platform Zero diverts tonnes of food from landfills, provides discounted produce to restaurants, cafes and small businesses, and links supermarkets to various food charities.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Unilever kicks off multi-brand partnership with UEFA EURO 2024™

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Unilever and The Union of European Football Associations (UEFA) have named brands from Unilever’s Nutrition and Personal Care Business Groups as Official Sponsors of UEFA EURO 2024™. From Unilever’s portfolio of household favourites, the Nutrition brands that will activate throughout UEFA EURO 2024™ include Hellmann’s, Knorr, Colman’s and The Vegetarian

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Choice catches Coles raising ‘locked’ prices; ACCC probe draws apology

Inside Retail

Supermarket chain Coles has admitted to erroneously increasing the prices of several products and has committed to refunding customers following Choice’s complaint to the Australian Competition and Consumer Commission (ACCC). The consumer advocacy group complained to the ACCC that Coles increased the price of a product the supermarket said would be price-locked for a certain period. “A retailer as big as Coles failing to keep its pricing promises is simply unacceptable, particularly

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New California Anti-Greenwashing Law Goes Live on January 1, 2024 – What you need to know if you make certain “green” claims

Eye on ESG

A new California ”anti-greenwashing” law comes into effect on January 1, 2024. The law – called the Voluntary Carbon Market Disclosures Act (AB 1305) (VCMDA) – casts a wide net over companies participating in the California voluntary carbon market or that make certain “green” claims within California. The VCMDA applies regardless of revenue thresholds if companies are deemed to “operate in” and “make claims within” California (with both of these terms already subject to some interpretive ambig

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Stores should drop “mean-spirited” Click & Collect fees this Christmas, says ParcelHero

E Delevry

Home delivery firm ParcelHero has urged retailers to suspend their Click & Collect fees this Christmas, stressing that offering free collection services will drive footfall to stores in December. It argues in-store Click & Collect is a key tool to encourage shoppers back to the High Street, so charging for the service is a false economy. The courier price comparison site called Click & Collect fees “pure penny-pinching” To Click & Collect at House of Fraser customers

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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British bedding and lifestyle brand Piglet in Bed to open first store in Harrogate

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! British bedding and lifestyle brand, Piglet in Bed – known for their 100% linen bedding and other natural homewares – is delighted to reveal they will be opening their first store in Harrogate this December.

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“Traditional marketing is undergoing a seismic shift”: Meta’s APAC’s VP

Inside Retail

Boasting nearly 4 billion active monthly users, Meta’s suite of apps, including Facebook, Instagram, and WhatsApp, have become an integral part of daily interactions worldwide. In an exclusive interview with Dan Neary, Meta’s vice president for the Asia Pacific region, we delved into the company’s strategic focus on the APAC market, a key driver of its global growth.

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HelloFresh and Kantar: New data reveals UK appetites for plant-based diets is on the rise

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! A new study involving 1,500 participants, released today by HelloFresh, the world’s leading meal kit company and integrated food solutions group, finds the appetite for plant-based meals is on the rise in the UK.

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How Olly’s CEO aims to destigmatise talking about mental health at work

Inside Retail

Hanneke Willenborg is the chief executive offer of Olly, a direct-to-consumer vitamins and supplements brand owned by Unilever, which reportedly surpassed $100 million in annual revenue in 2018. Willenborg officially stepped into the role in July 2021, bringing almost 30 years of brand development experience in the lifestyle and wellness space. Here, she speaks with Inside Retail about her passion for mental health and well-being , how she balances a hectic work schedule, and her passion for hel

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Christmas comes early – Central Co-op shares nearly half a million profit with Members

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! In the run up to the festive season, Central Co-op has shared over £420,000 among its Members across the country through its latest ‘Share of the Profits’ distribution. Twice a year, Central Co-op pays this dividend to eligible Members of the Society based on how much they’ve shopped in stores.

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Wood Tops Add Warmth and Beauty to a Wide Range of Spaces

Elmwood Timber

Natural and inviting, wood tops are a welcome touch to the inhabitants of any structure. With today’s more contemporary styles, adding focal points that are warm and inviting is a great way to feel more organic. With many great applications from residential homes to commercial spaces, wooden tops are a lasting choice. In the home classic tables, kitchen counter tops and island tops are all popular additions.

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Waitrose’s 10th Annual Food and Drink Report finds price conscious households seek solace in familiar comfort foods

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! A decade on from the first Waitrose Food and Drink Report this year’s report looks back on what we’ve been eating and drinking this year, and the trends over the last ten years. The biggest trends this year are familiar, comfort foods, high protein and gut friendly foods, low and no alcohol drinks and canned cocktails.

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Quadient’s Open Parcel Locker Network Selected as Partner for UPS Access Point Expansion in the UK

Parcel Pending

London, December 7, 2023 Quadient (Euronext Paris: QDT), a leader in business solutions for meaningful customer connections through digital and physical channels and a major global parcel locker operator, is pleased to share that UPS has selected its Parcel Pending by Quadient open locker network as one of their partners for the expansion of its UPS Access Point® network across the UK.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Frasers Group’s focus on international expansion will support growth prospects, says GlobalData

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Following today’s release of Frasers Group’s figures for the 26 weeks ending 29th October 2023; Zoe Mills, lead retail analyst at GlobalData, a leading data and analytics company, offers her view: “Frasers Group’s acquisition strategy continues to play a significant role in its performance, with group revenue up £117.6m in H1 FY2023/24 to reach £2,769.6m