Thu.Nov 02, 2023

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Kmart cops $1.3 million fine for over 200,000 spam emails

Inside Retail

Kmart Australia has paid a $1.3 million infringement notice for sending 212,471 marketing emails, according to the Australian Communications and Media Authority (ACMA). The emails were sent between July 2022 and May 2023 to customers who had previously unsubscribed, due to a combination of technology, system and procedural failures. “When a customer decides to opt out of a marketing mailing list, businesses are obliged to fulfil that request.

Marketing 299
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New Names Join the Lineup at Bluewater this Autumn

Retail Focus

Bluewater has welcomed four new brands this autumn including opticians and glasses retailer Ace & Tate, Chinese inspired eatery Buns Away and London perfumier Sunnamusk meanwhile specialist coffee brand, Black Sheep Coffee is set to open at the centre this November. Ace & Tate’s 870 sq ft store is located on the Lower Guildhall next to Ted Baker.

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The future of main streets: Aussies share their essential retailers

Inside Retail

A lot of dedication and effort goes into making main streets attractive. Local governments, planners, place makers, economic development managers, trade associations and retailers work hard to design, improve and revitalise main streets. The goal is to make them attractive places to increase shopper numbers, provide pleasant places for communities, and boost local economies.

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Showstopper: Trafford Palazzo celebrates success of showcase’s four week residency

Retail Focus

Trafford Palazzo and Showcase are celebrating the brand’s four-week residency, with Showcase having made its North West debut at the UK’s first next generation retail and experience centre. Showcase ran four consecutive weekends of highly sought-after sample sales in Trafford Palazzo’s dedicated 6,960 sq ft white box promotional space, TP Glow. Showcase hosted 10 leading luxury brands at Trafford Palazzo, including Sophia Webster, Reiss, Helmut Lang, Theory, Herschel, Olivia von Halle, and Mat

Space 147
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Gap, H&M help Better Cotton launch global traceability solution

Inside Retail

Cotton sustainability initiative Better Cotton has launched the first-ever traceability solution for the fashion and textile sectors. The organisation has worked with retailers and brands, including H&M Group, Marks & Spencer, Walmart, Target, Bestseller, Gap Inc and C&A, to prepare for the launch. The solution, which has been developed for over three years, provides visibility of cotton’s journey through the supply chain by logging stakeholder input on the Better Cotton Platform.

Fashion 263
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How Microsoft Vendors Are Shaping the Shopping Experience

Retail Focus

Looking to migrate your business to Windows 11? Want to equip your employees with the latest Microsoft 365 tools and features? Then a Microsoft Vendor is exactly what you need. With a market cap of $2.1 trillion, Microsoft is officially the third largest company in the world. The company has been able to reach this impressive market position thanks to consistently releasing industry-leading operating systems, server applications, productivity applications, software development tools, games conso

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TK Maxx reprieves lil’ goat in 2023 Festive Farm Christmas ad

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! TK Maxx has today unveiled its latest Christmas advert where things have gotten fashionable, fun, feathery and furry. As the brands for less retailer unveils its biggest ever collection of Christmas gifts, “Festive Farm” features a group of adorable animals cat-walking out of their barn in their stylish new TK Maxx outfits.

Gifts 111
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How to utilise AI chatbots in the workplace (without risking your job)

Inside Retail

Artificial Intelligence chatbots are everywhere. They have captured the public imagination and that of countless Silicon Valley inventors and investors since the arrival of ChatGPT about a year ago. The stunning human-like abilities of conversational AI – a form of artificial intelligence that enables computers to process and generate human language – have sparked widespread optimism about their potential to transform workplaces and increase productivity.

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A thought-provoking showcase to embark on a journey exploring the power of scale

Design Wanted

This 6th edition of the annual Creativity Conference conceived and created by The King Abdulaziz Center for World Culture – Ithra – is being held from […] The post A thought-provoking showcase to embark on a journey exploring the power of scale appeared first on DesignWanted.

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Starbucks launches plan to cut $3 billion in costs over three years 

Inside Retail

Starbucks Coffee Company has announced Triple Shot Reinvention with Two Pumps – a long-term growth plan for brand elevation, global expansion, and cost efficiency. The company described the strategy as the “next step in the re-founding of the company” to deliver significant value to partners, customers and shareholders. The plan includes three priorities – elevating the brand, strengthening and scaling digital, and becoming truly global – along with “two pumps” – unlocking efficiency and reinvig

Planning 130
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Industrial Design Paradigm Shift: Reflection on Translating Dieter Rams Portfolios

Design Wanted

This article synthesizes my thoughts and shares my reflections. All the sweat paid off when I received the Chinese version of the Dieter Rams’ portfolio. It […] The post Industrial Design Paradigm Shift: Reflection on Translating Dieter Rams Portfolios appeared first on DesignWanted.

Design 98
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Ethical hacker Jackson Henry on how retailers can fight cybercrime

Inside Retail

Cybersecurity protection can fall down the list of priorities for small retailers. Facing a range of concerns including customer acquisitions, business expansion and growth and rising costs, owners often cite a lack of time and resources as a barrier to addressing cybersecurity vulnerabilities. There’s also the belief that size can provide a level of protection, with small and medium-sized businesses (SMBs) not seeing themselves as a relevant target for hackers.

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Xingtai Rui Sales Center

Retail Design Blog

The Xingtai Rui Sales Center is a transformative architectural project in the city of Xingtai, China. Repurposing a former kindergarten.

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Optus Bourke Street Mall store honoured for design, sustainability

Inside Retail

Optus’ flagship Bourke Street Mall store in Melbourne has taken two design awards. The store was awarded first place in the store fit-out category of the National Retail Association (NRA) Retail Awards recognising merchants committed to pushing innovation and adopting new store functionality, technology, and design. The store also won gold in the prestigious 2023 Global Future Design Awards, making Optus the only Australian winner in the global competition.

Design 130
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Alienware Taikoo Li Chengdu Flagship Store by Gramco Beijing

Retail Design Blog

Considering Alienware as a leading brand in the gaming PC and e-sports industry, we consider its flagship store as a.

Design 89
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Retail appointments of the week

Inside Retail

Canada Goose announces new CFO By Anil Prabha Luxury outerwear brand Canada Goose has announced that current deputy CFO Neil Bowden will step into the role of CFO, while its current CFO Jonathan Sinclair will become the new president for APAC. Both appointments are effective April 1, 2024. Bowden currently oversees the global finance team at Canada Goose, having been with the luxury brand for more than seven years.

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M&S Food announces launch of its Christmas 2023 TV ad

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! M&S Food announces its much loved Christmas advertising campaign is back and BIGGER than ever! Following the winning formula of last year’s festive Fairy exploration, named by Kantar as one of the most powerful and differentiated of all retailers, the Fairy, voiced by British icon Dawn French, returns to TV screens across the country today […]

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Ethical hacker Jackson Henry on how retailers can fight cybercrime

Inside Retail

Cybersecurity protection can fall down the list of priorities for small to medium-sized (SME) businesses and retailers. Facing a range of concerns including customer acquisitions, business expansion and growth and rising costs, owners often cite a lack of time and resources as a barrier to addressing cybersecurity vulnerabilities. There’s also the belief that size can provide a level of protection, with SMEs not seeing themselves as a relevant target for hackers.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Barbour collaborates with Shaun the Sheep for a baa-rilliant new Christmas film

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! This year, leading heritage and lifestyle brand Barbour is collaborating with the internationally celebrated character, Shaun the Sheep on a new Christmas campaign. This mischievous and cheeky sheep is a family favourite who is well known for getting into exciting adventures in the countryside with Bitzer the sheep dog and the rest of the Flock, […

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Zalando cuts 2023 sales forecast as demand stays weak

Inside Retail

Europe’s biggest online fashion retailer Zalando sees continued pressure on demand for the rest of the year and now expects 2023 sales to decline, the company said on Wednesday as it reported weaker than expected third-quarter revenue. Zalando, a multi-brand platform that sells clothes, shoes, accessories, and beauty products, has been hurt by a pullback in online shopping after a Covid-19 pandemic-era boom, a trend that has also bruised smaller online-only retailers like Asos and Boohoo.

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The King of Soho supports Coming Out & Staying Out

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The iconic Soho-based spirits brand, The King of Soho, is supporting the launch of the LGBTQ initiative ‘Coming Out & Staying Out’ The planned campaign is run by Westminster LGBT Forum with the support of The University of Westminster and Westminster City Council and will launch on the evening of Wednesday 22 November 2023.

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She Wear marks 10th anniversary with lifestyle range launch

Inside Retail

She Wear has launched a new range of women’s work footwear coinciding with the company’s 10th anniversary. Part of the “From Work to Play” campaign, the new range features stylish footwear that can be comfortably used both at work and at leisure, incorporating efficient arch support and cushioning. “We have come a very long way since that fateful day when I got a nail through my foot on a building site.

Design 130
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Zalando invests in logistics and technology to boost future growth 

E Delevry

Leading European marketplace Zalando, which has reported adjusted third-quarter EBIT of €23.2mn – an increase of 72% compared with last year – plans to grow its logistics and platform offerings. The company has launched its B2B brand ZEOS, short for Zalando Ecommerce Operating System, enabling fashion and lifestyle brands and retailers to manage their multi-channel business across Europe within one unified platform.

Fashion 59
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New River Island letting leads flurry of leasing activity at Manchester Arndale

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Manchester Arndale is delighted to announce a flurry of leasing activity, including a major renewal and upsize for River Island, renewals for The Watch Lab, Thomas Sabo, and Claire’s, as well as welcoming new arrival Tortilla.

Fashion 59
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Chattels & More named ‘Best Decor Retailer’ of the Year at the Design Middle East Awards 2023

Design Middleeast

Chattels & More, a leading furniture and decor retailer, was awarded the prestigious title of Best Decor Retailer of the Year, at the esteemed Design Middle East Awards 2023. The awards ceremony, a hallmark event in the region’s design and architecture industry, was held on October 26th at Sofitel Dubai The Palm. The accolade bestowed upon Chattels & More is a testament to the brand’s unwavering commitment to excellence and innovation in the realm of home decor.

Design 52
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Swatch set to return to Liverpool ONE

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Grosvenor has announced that Swiss watch brand, Swatch, is returning to Liverpool ONE for its latest store. Set to open a 600 sq ft space on Paradise Street, Swatch will join Liverpool ONE’s line-up of prestigious brands, demonstrating yet another significant vote of confidence in the destination and reinforcing its reputation as a go-to hub […] If

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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From Hello Kitty to record sales: How Miniso is driving growth in Indonesia

Inside Retail

Global lifestyle brand Miniso has unveiled its first-ever Sanrio-themed store in Indonesia, signalling its ambition to not only expand its store footprint but also revolutionise the customer experience. Located in the bustling Margo City Mall, the 450sqm flagship store reimagines the retail landscape by integrating some of the world’s most beloved intellectual properties (IPs) into the shopping environment.

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Indeed: searches for Christmas jobs highest in five years

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! New data from global hiring and matching platform, Indeed, shows that searches for Christmas jobs are up by nearly a third (31%) on this time last year, as businesses ramp up hiring for the festive season. Seasonal searches are pacing at the strongest level since 2018 (3% below the level of 13 October 2018), with […] If you want more information Re

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Modern Design Materials for Today & Tomorrow

Elmwood Timber

It’s not a secret, design styles change. So, how can you be on point with design trends today and still be relevant tomorrow? One tried and true technique is to combine clean lines with timeless materials. While wood is certainly in vogue today, history also informs us that it has and will remain a timeless and classic material, when used appropriately.

Design 87
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Morning rituals make us happier and improve performance at work, Nespresso Professional reports

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Rituals – the same thing, done the same way, consistently and reliably – no matter how small, can play a huge part in shaping our lives both within and outside of the workplace. In fact, recent Nespresso Professional research found that of the 87% of workers who have a morning ritual, more than half (58%) […] If you want more information Retail Tim

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio