Inside Retail

NOVEMBER 18, 2021

Dyson has unveiled its first virtual reality store, allowing New Zealanders to experience and test its products from the comfort of their own home – assuming they own an Oculus VR headset. As of 19 November, New Zealanders with access to the Oculus store can download the Dyson Demo VR, which will put customers in a virtual space allowing potential customers to see and pick up products, as well as trial them out, see product demonstrations, watch interviews with Dyson engineers, and see how produ

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Talking Retail

NOVEMBER 18, 2021

The NFRN has added its voice to criticism of the Scottish government for delaying the start of the country’s deposit return scheme (DRS) for drinks containers. Following last week’s decision to put back the scheme, the NFRN’s national president, Narinder Randhawa, said: “The Scottish government has bottled a decision on DRS. “[Circular economy minister] Lorna.

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Inside Retail

NOVEMBER 18, 2021

Significantly impacted trading conditions for the 18 weeks to October 31 have seen Accent Group miss its expectations by $86 million. The footwear business’ gross margin fell by 700 basis points through the period, as it continued “targeted promotional activity” to ensure its inventory levels remained manageable, and focused on finding savings in “controllable” areas of its business: namely, marketing, wages, travel and administration.

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VMS

NOVEMBER 18, 2021

Luxury reseller Poshmark Inc. (Redwood City, Calif.) has tapped former Amazon exec Rodrigo Brumana as its new CFO, reports The Wall Street Journal. Brumana assumes the role effective Dec. 1. At Amazon, Brumana was the financial chief for the online seller’s private label business. Before that he was CFO for used goods e-commerce reteailer OfferUp Inc. and also worked for eBay as senior director of finance.

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Visual Merchandising Merchandising Design 97

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Consumer

Inside Retail

NOVEMBER 18, 2021

Ken Leung grew up in Perth, but much of his adult life has been spent in the UK and US, pursuing a career in magazine journalism and fashion. . After working on the creative and branding side of exclusive fashion labels, such as Philip Lim and DKNY, Leung was appointed global creative director at Uniqlo, where he oversaw the retailer’s designer collaborations.

Fashion 130

Fashion Advertising Other Consumer 130

Design Week

NOVEMBER 18, 2021

“If there was ever proof of the benefit of taking off your slippers, putting on real shoes and meeting with people, that was it,” says Design Council CEO Minnie Moll, on the subject of last week’s Design for Planet festival. The two-day event, based at V&A Dundee, ran alongside COP26 and welcomed 100 designers in person and more than 5,500 online.

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VMS

NOVEMBER 18, 2021

Supply chain issues and challenges around climate change have combined this holiday season to create the perfect storm, and even the iconic Christmas tree – real or artificial – has been affected, reports CNBC. “The demand this year is going to be extremely strong and so I think from a consumer perspective people definitely shouldn’t wait,” said Chris Butler, CEO of National Tree Company.

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Inside Retail

NOVEMBER 18, 2021

Retail’s labour shortage is causing big problems for the industry in the run up to Christmas as customer demand soars and businesses struggle to fill positions. But a University of Sydney professor believes a simple solution lies in better integration of refugees into the workforce. “In many industries, Australia is in the middle of a labour shortage.

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VMS

NOVEMBER 18, 2021

British department store chain House of Fraser (London) will close its flagship store on London’s Oxford Street in January 2022, reports The Guardian. The retailer is reportedly being forced to move out of the building by its landlord. “Since acquiring [House of Fraser] in 2018, despite challenges faced, we have worked collaboratively with the landlord to keep the store trading three years longer than what was initially proposed by the previous owner,” said a Frasers spokesperson.

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Inside Retail

NOVEMBER 18, 2021

Suddenly people are talking about inflation, even hyperinflation, in a way they haven’t since the 1980s. In October the United States posted its highest annual consumer price index increase in 30 years, with inflation up 6.2% and “core” (excluding volatile prices) inflation of 4.6%. US underlying inflation. US consumer price index for all urban consumers, all items less food and energy, city average.

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Strategy

Design Week

NOVEMBER 18, 2021

London product design studio Morrama has designed a new punching bag for The Boxx, complete with ‘smart punch trackers’ which monitor people’s workouts from home. The Boxx punching bag aims to provide bespoke workouts to people from their homes, tying into the rising popularity of remote exercise. According to a survey of regular exercisers , almost half said a key advantage of home workouts was flexibility and convenience.

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Inside Retail

NOVEMBER 18, 2021

Australia’s longest continuously running apparel brand, Sportscraft, is expanding into children’s wear with a permanent range of clothes for babies up to 10 year olds set to launch on November 30. The first drop will include smock dresses, rompers and dungarees for boys and girls in a variety of Liberty prints as part of the brand’s latest collaboration with the iconic British fashion house.

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Talking Retail

NOVEMBER 18, 2021

Spar’s regional distributor in the south-west of England has bought a Dorset store that has been in the same hands for 35 years. The Spar store run by Barbara Clements in Preston, Weymouth, has now become one of 112 stores run directly by Appleby Westward. Clements, who bought the shop with her late husband Mike. This story continues at Appleby Westward adds award-winning Weymouth store to its portfolio.

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Shopping 69

Inside Retail

NOVEMBER 18, 2021

In a new monthly series at Inside Retail , we dig into the photo archives of retail leaders, as they reflect on where they’ve been, how they’ve evolved and what’s to come for the future. Here, sisters and luxury fashion designers Alexandra and Genevieve Smart remember their first ever studio in the well-heeled fashion district of Paddington in Sydney back in 2004, when they had just embarked upon their first ever international order.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Strategy

Talking Retail

NOVEMBER 18, 2021

Environmental campaigners have welcomed a government indication that it is about to take another step on the road to banning single-use plastic cutlery in England. Any such move would affect retailers handing out cutlery for customers to use with food-to-go, although many stores have already switched to wooden versions. The Department for Environment, Food & This story continues at England takes another step towards outright ban on single-use plastic cutlery.

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Retail Store Windows

NOVEMBER 18, 2021

Oddly, we too often find ourselves at the Polo Bar wearing Ralph Lauren on quite a regular basis. Strange, eh.! Anyway, as we would expect this brand have delivered superbly yet again with this installation at their Bond Street Mansion. Beautiful product and equally beautiful interiors with no Christmas tree in sight (well not at the front run of windows anyway).

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VMS

NOVEMBER 18, 2021

In a move that surely cements the future of the “phygital” experience, Starbucks (Seattle) joined forces with Amazon (Seattle) to open a hybrid store that marries the best of the physical and digital worlds. The new store, located on New York’s 59th St. between Park and Lexington Ave, opened today. “The new Starbucks Pickup with Amazon Go is designed to provide our customers with an experience that delivers convenience and connection in an effortless way,” said Katie Young, Senior VP of Global G

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Talking Retail

NOVEMBER 18, 2021

Supporting mental wellbeing in their communities is one of the best ways convenience stores can help with charitable support, suggests research from the Co-op. Over the past five years, the Co-op’s Local Community Fund has raised £100m for local communities. In order to mark the achievement, the Co-op analysed data from its latest funding round. This story continues at Mental health and food insecurity are among top causes for convenience store charity, finds Co-op.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Customer Engagement

T Insights

NOVEMBER 18, 2021

In today’s world, human communication can be increasingly challenging – from digital meet ups to botox-enhanced conversational partners – the further removed we become from each other, the more we realise how vital it is to restore our connections and accurately identify emotion when opportunity allows. While we know that it’s not just our words but also our faces that can tell a story, most of us are not so quick to spot the most revealing facial indicators of all.

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Theatro

NOVEMBER 18, 2021

Consistently expediting experiences for your customers play a significant role in your customer’s overall satisfaction. Unfortunately for many retailers across the country, efforts to meet these expectations are coming up short. In fact, according to the ACSI Retail and Consumer Shopping Report,? customer satisfaction rates have fallen ?to their lowest points since 2015.

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Retail Times

NOVEMBER 18, 2021

Parents can keep their kids hydrated and healthy with the new PAWsome character-laden line of low sugar, better-for-your kids’ hydration drink mixes now available from SOS Hydration. They feature characters from the global hit preschool series PAW Patrol, which is produced by Spin Master Entertainment.

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Line 52

Theatro

NOVEMBER 18, 2021

Consistently expediting experiences for your customers play a significant role in your customer’s overall satisfaction. Unfortunately for many retailers across the country, efforts to meet these expectations are coming up short. In fact, according to the ACSI Retail and Consumer Shopping Report,? customer satisfaction rates have fallen ?to their lowest points since 2015.

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Consumer Other Shopping 52

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Architecture

Retail Times

NOVEMBER 18, 2021

Hamleys, the finest toy shop in the world, has announced its Christmas partnership with Great Ormond Street Hospital Children’s Charity (GOSH Charity), including the launch of a limited edition run of only 1500 Hamleys x GOSH Bears, with £16 from the sale of every bear being donated to the charity to support seriously ill children from across the UK.

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Shopping 52

E Delevry

NOVEMBER 18, 2021

Naked wines has remodelled its fulfilment network in the US and rolled out new warehouse automation technology in the UK as it seeks to boost availability in the second half of the year. Reporting its half year results for the 26 weeks ending 27 September this week, Naked Wines explained that in the US the company has eliminated its main hub in Napa, with wines now delivered straight to one of four fulfilment centres before distribution.

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Retail Times

NOVEMBER 18, 2021

Leading spread in the dairy spreads sector, Clover, continues its ‘Spread the Real Love’ marketing campaign with a second burst of media activity landing this month, Saputo Dairy UK has announced.

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E Delevry

NOVEMBER 18, 2021

British Land is to complement its retail park business with the development of new logistics warehouse space for last-mile delivery inside the M25. The company is focusing on a three-pronged approach which will include retail park conversions, desensification (increasing density) opportunities and repurposing and mixed-use in Central London. The company has ongoing projects in each opportunity.

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Strategy

Theatro

NOVEMBER 18, 2021

Consistently expediting experiences for your customers play a significant role in your customer’s overall satisfaction. Unfortunately for many retailers across the country, efforts to meet these expectations are coming up short. In fact, according to the ACSI Retail and Consumer Shopping Report,? customer satisfaction rates have fallen ?to their lowest points since 2015.

Consumer 52

Consumer Shopping Other 52

VMS

NOVEMBER 18, 2021

HAYWARD, CA – (November 18, 2021) – OnQ , a leading manufacturer of custom retail displays, today released results of a national survey, QR Code Consumer Use Study , which explores how shopper behavior around QR codes has evolved since the onset of the COVID-19 pandemic. Not surprisingly, customer use of QR codes has increased dramatically during the pandemic as retailers moved quickly to offer shoppers touch-free interactive experiences in store.

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Consumer Electronics Display Beauty and Health Customer Engagement 52

E Delevry

NOVEMBER 18, 2021

eBay is partnering with InPost, allowing its sellers access to InPost’s 2,500 parcel lockers to drop off parcels for delivery to their buyers. 250 lockers across the UK with be co-branded with eBay livery. The InPost solution allows sellers to scan their bar code and drop the parcel off in a matter of seconds.The lockers are available 24/7, and positioned at locations such as train stations, petrol forecourts and supermarkets including Tesco, Morrisons and Lidl.

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Talking Retail

NOVEMBER 18, 2021

Bestway has announced that one of its founding fathers, Adalat Khan Chaudhary, died in Pakistan at the weekend. Chaudhary, a childhood friend of co-founder and chairman Sir Anwar Pervez, started his career in the late 1970s as general manager for the company’s Acton warehouse. He later moved elsewhere in London, to the Abbey Road site. This story continues at Bestway pioneer Adalat Chaudhary dies.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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