Remove Customer Retention Remove Location Remove Management Remove Shopping
article thumbnail

The four trends defining online retail in 2024

Inside Retail

Thanks to rapid innovations in supply chain management, AI technology and digital marketing, e-commerce is increasingly playing an integral role in the lives of everyday Aussies. Customer retention With both consumers and retailers feeling the pinch of increasing costs, customer retention will be a key theme of 2024.

article thumbnail

Survival guide: The keys to resilience and success in tough times

Inside Retail

Set benchmarks for inventory management, including the rate of inventory turnover and tracking and fill rate. Focus on contingency planning for best- and worst-case scenarios, particularly around supply-chain management, and continueto monitor and identify alternative suppliers to keep the business moving, should disruptions occur.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Welcome to the new customer experience

Inside Retail

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the customer journey as a whole. Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs.

article thumbnail

Stepping into the future: Bata Thailand’s dynamic transformation unveiled

Inside Retail

In response to changing shopping behaviours influenced by the pandemic, the brand invested in digital capabilities, leveraging artificial intelligence and automation to offer personalised recommendations to online shoppers. This omnichannel platform is powered by a centralised inventory management automation tool.

article thumbnail

Why Use Bindy?

Compliantia

Some of the world’s best brands in retail, hospitality, and facility management rely on Bindy to communicate and execute brand standards and programs on time, in full, at every site. 42% of customers stop shopping with a brand after just 2 bad service experiences. 5% increase in customer retention can boost profits by 95%.

article thumbnail

Digital Transformation in Retail: The Need is Now

Parcel Pending

Seismic Changes in the Retail Industry Retailers used to compete based on the number of stores and proximity to customers. With as many as 36 million Americans working remotely today, commutes have changed dramatically, translating into fewer store visits and location playing a smaller role in customer acquisition and retention.

article thumbnail

D2C vs. Traditional Retail: What’s the Best Model for Your Business?

Parcel Pending

The D2C e-commerce market exploded during the pandemic as consumers were house-bound and took to online shopping to fulfill their grocery, wardrobe, home goods, and grooming needs. Business owns & understands data; introduces new products based upon direct customer input and D2C sales, increasing brand loyalty. Personalization.