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Digital Transformation in Retail: The Need is Now

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The Future of Digital Transformation Personalization, data-informed decision-making, tech investments, and virtual shopping experiences are essential trends that a retail business must address to stay relevant in a fast-paced industry. 10 Consumers upload photos or measurements, and the app determines a recommended size.

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How to Improve the ROI of Your Customer Experience

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In a new study on digital experience , 52% of respondents report that their CMOs drive the customer experience strategy 4. However, a deeper dive into research shows that it needs to be a company-wide effort spearheaded by the CMO and/or the CIO (Chief Information Officer.) Customer Experience Boosts Employee Retention.