Inside Retail

MAY 8, 2024

This will allow consumers to align and ‘buycott’ from a supermarket that promotes their values.

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Retail Bound

MARCH 21, 2024

Source: Chron – The Advantages & Disadvantages of Offering Credit Improving Cash Flow Management – While extending credit carries inherent risks, it also allows wholesalers to manage cash flow more effectively. This not only improves cash flow but also strengthens customer relationships.

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Inside Retail

JUNE 28, 2021

To close this gap, 44 per cent of retail and consumer goods marketers say they are now leading customer experience initiatives across their organisations (versus just 24 per cent in 2017), and metrics are being shared. In this regard, retailers are re-evaluating and revolutionising their value propositions for higher customer retention.

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E Delevry

JUNE 22, 2022

Furthermore, 28% of respondents said supply issues or distribution failure was the biggest threat to their viability – by far the highest response, beating poor cash flow (18%) and customer retention (16%).

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RetailMinded

FEBRUARY 18, 2023

Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one? Because of these exorbitant costs of customer acquisition, businesses are shifting their focus on customer retention to drive repeat purchases among customers. Check out the screenshot below.

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Social Media Customer Retention Engagement Promotion 52

RetailMinded

APRIL 20, 2023

Moreover, well-trained employees are more adept at handling diverse customer situations, leading to higher customer retention rates and increased sales. Optimize Your Store Layout A well-optimized layout enhances the shopping experience, increasing sales and customer satisfaction.

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Layout Customer Retention Social Media Flow 52

RetailMinded

MARCH 8, 2023

Streamline Transport Management Product transport management is an essential part of retail stores because it facilitates the flow of goods from suppliers to customers. It also directly affects the experiences of the consumers because transport delays can cause inconvenience, which impacts customer retention.

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