Inside Retail

AUGUST 20, 2022

The number of touchpoints to reach them and the amount of data being generated, continues to skyrocket, which can sometimes make for a very disjointed customer engagement strategy. . When customer engagement is done right, brands can build customer loyalty by providing impactful, user-centric experiences.

Customer Engagement 130

Customer Engagement Engagement Reimagine Strategy 130

Inside Retail

JULY 11, 2023

We want customers to come back when they want to treat themselves to something heavenly, that’s our mission,” she added. She is also focused on increasing the brand’s outreach through social media by creating a ‘love letter’ approach to customer engagement.

Reimagine 130

Reimagine Social Media Customer Engagement Management 130

Inside Retail

MAY 3, 2021

With information gleaned from customers at each touchpoint, retailers are able to create an even more personalised and engaging shopping experience. Covid-19 and the changed demand-supply requirements kicked omnichannel into overdrive, forcing retailers to adapt and reimagine how they do business. Efficiency redefined.

Social Media 279

Social Media Light Reimagine Engagement 279

Inside Retail

FEBRUARY 7, 2024

This growing demand for AI intervention underscores a pivotal shift in consumer expectations, signalling an opportunity for retailers to reimagine the shopping experience. They should empower employees with AI-driven tools for better customer engagement, ensuring a consistent experience across all channels,” he added.

Focal Point 130

Focal Point Shopping Consumer Engagement 130

VMS

DECEMBER 20, 2022

From the broad avenues of the Upper East Side to the narrow cobblestone streets of SoHo, New York retailers are reimagining customer engagement in the Big Apple as they look to the future with confidence and a newfound positive outlook. PHOTO GALLERY (17 IMAGES). KEVIN SCOTT. gallery_holder}}.

Curate 106

Curate Sporting Goods Advertising Accessories 106

Theatro

APRIL 5, 2023

The retailer wanted to reimagine its customer service and its frontline employee engagement with a modern and accessible solution that would connect its entire team—leadership, groups and individual associates—in real-time.

Engagement 52

Engagement Customer Engagement Management Location 52

Greater Group

SEPTEMBER 24, 2019

In retail, the rise of e-commerce has sparked worry about the relevance of brick-and-mortar and prompted retailers to reimagine the way they use tech to promote their products and engage shoppers. This kiosk is an excellent testimonial of how temp formats can up the game for retailers across all sectors.

Display 52

Display Shopping Engagement Customer Engagement 52