Retail Focus

FEBRUARY 7, 2024

In 2024, the landscape of customer engagement tools plays a pivotal role in elevating marketing performance. When selecting the most suitable tool for your needs, it’s crucial to consider key factors: Cost efficiency: Ensure that the tool is cost-effective for effectively reaching and engaging your target audience.

Customer Engagement 130

Customer Engagement Engagement Marketing Flow 130

Inside Retail

JANUARY 2, 2024

Of course, your first priority should be to target customers who bought items at the same time last year. 4 Leverage user-generated content Savvy brands encourage customers to leave product reviews and ratings on their websites. These emails can be personalised and timely, increasing conversion rates.

Strategy 130

Strategy Marketing Social Media Engagement 130

RetailMinded

SEPTEMBER 19, 2022

Steph Bechard, Retail Social Media Strategist, Crystal Media. Sessions on the agenda include: Mysteries Unveiled: Lessons in Marketing, Customer Engagement & How to Win More Sales. Yelp 101: Best Practices to Boost Your Profile Page, Manage Customer Reviews, Combat Negative Reviews & More.

Social Media 98

Social Media Flow Customer Engagement Engagement 98

Retailing Insight

MAY 2, 2024

But let’s be real, managing a bustling retail space can be a whirlwind of tasks – from inventory tracking to customer engagement and beyond. Even if you’re a brick-and-mortar store, having an online presence is crucial these days – many customers check you out online before they venture into your store.

Social Media 52

Social Media Management Customer Engagement Engagement 52

Parcel Pending

MARCH 29, 2024

Supply Chain Uncertainty Numerous logistics hurdles have risen unexpectedly, making the once predictable flow of goods more treacherous for electrical distributors. Enhance Customer Experience with Omnichannel Solutions Electrical distributors must create a unified shopping experience to satisfy customer expectations.

Social Media 52

Social Media Marketing Management Flow 52

Inside Retail

FEBRUARY 9, 2022

A retail business is far more than a store front, a website, and a social media post or marketing email – although often these elements are all the end customer perceives. Making space for autonomous flow of colleagues servicing the front- and back-stage CX is incredibly important.

Engagement 130

Engagement Beauty and Health Social Media Flow 130

Creative Displays Now

JUNE 30, 2021

Rather than being used to like posts and share articles, social media has recently become a space for what’s known as social commerce. With the launch of native shopping on Facebook, Instagram and TikTok, the use of social media is gradually morphing from just networking to direct buying and selling.

Social Media 52

Social Media Display Consumer Shopping 52