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The new trend in retail is hyper-efficiency

Inside Retail

With information gleaned from customers at each touchpoint, retailers are able to create an even more personalised and engaging shopping experience. Covid-19 and the changed demand-supply requirements kicked omnichannel into overdrive, forcing retailers to adapt and reimagine how they do business. Efficiency redefined.

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How AI could help solve the disconnect between online and offline retail

Inside Retail

A recent global study conducted by the IBM Institute for Business Value sheds light on the escalating discontent among consumers with traditional shopping experiences, both in-store and online. They should empower employees with AI-driven tools for better customer engagement, ensuring a consistent experience across all channels,” he added.

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New Stores in New York Signal Hope for Big Apple Retail

VMS

The lights are also shining brightly at 711 Fifth Avenue with the opening of Mango. From the broad avenues of the Upper East Side to the narrow cobblestone streets of SoHo, New York retailers are reimagining customer engagement in the Big Apple as they look to the future with confidence and a newfound positive outlook.

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Retail Trends: Evolution of traditional retail.

Greater Group

In retail, the rise of e-commerce has sparked worry about the relevance of brick-and-mortar and prompted retailers to reimagine the way they use tech to promote their products and engage shoppers. SMALL & TEMPORARY FORMATS : Temporary retail building.

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From Shein to Chanel: Why we’re in the age of pop-ups

Inside Retail

Driscoll cited data from Lionesque Group, a leading creator of pop-ups, which showed that nearly half of Gen Z shoppers who primarily shop online prefer to engage with brands through experiential pop-up activations when shopping in person. She believes that the key elements of a successful pop-up are authenticity and engagement.