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How technology can drive meaningful engagement between store staff and shoppers

Inside Retail

Consumers shopping in physical stores are seeking a more personalised and relevant engagement with retailers today, based on their needs and desires – they want more than conversations with sales associates merely trying to sell them something. Store associates are lucky if they can engage beyond ‘How can I help you?’

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Hyperphysical Luxury Retail Stores: Bridging the Gap Between the Physical and Digital Worlds

Retail Focus

This novel approach engages all the senses and elicits powerful emotions, transforming retail spaces into sanctuaries of connection, innovation, and individuality. They are creating hyperphysical retail experiences that engage multiple senses, foster community, and appeal to Gen Z consumers.

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Tips to avoid sensory overload at Christmas

Inside Retail

As more information comes to light regarding neuro differences, however, there is greater focus on how society can create more accessible experiences in the workplace and the marketplace. Customer insights. Making changes to familiar layouts without adequate signposting causes bottlenecks in the customer journey.

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Shaping Tomorrow: Top 4 Retail Design Trends to Watch for in 2024

Show Best

Retail spaces will no longer be static; they’ll be dynamic and responsive, enhancing customer engagement and leaving a lasting impression. Expect to see displays made from recycled materials, energy-efficient lighting, and modular designs that minimize waste.

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Why local retail communities are important, and how retail design can encourage community retailing.

Retail Focus

Examples of brand communities include Apple enthusiasts forming online forums, Harley-Davidson motorcycle owners participating in rallies, or Nike fans engaging on social media. Other brands, such as LuluLemon or Huda Beauty, have invested in the power of digital to grow a following and establish an engaged community.

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Embracing the Future: Top Design Trends for New Dispensaries to Compete in the Industry

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Interactive Product Displays: Interactive product displays enhance customer engagement and education. Incorporating digital screens or tablets that provide information about different strains, product origins, and effects can empower customers to make informed decisions.

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Loss Prevention Tips for Small Retail Businesses

Jahabow

Emphasize the importance of vigilance, customer engagement, and adherence to security procedures. Utilize anti-theft signage, security mirrors, and strategic lighting to make potential thieves think twice before attempting any unlawful activities. It also facilitates efficient monitoring by both staff and security systems.

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