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Selfridges: Why the best department store in the world is up for sale

Inside Retail

Why would the owners of Selfridges, generally considered to be the world’s best department store, decide to sell the business? A successful strategy — impossible to execute. But with the UK in lockdown for more than 12 of the last 18 months, this strategy has become all but impossible to execute. billion (AU$3.72

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Department Stores – what does the future hold?

Retail Focus

The huge increase in online shopping over the past decade or so has had a major impact on department stores, with many consumers turning to Amazon, eBay and other online shops for shopping, rather than a more traditional trip out to a physical store. Changing culture of shopping.

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Generative AI is supercharging retail, what does this mean for consumers?

Inside Retail

As the driving force behind a new era of hyper-personalisation, efficiency and sustainable retail experiences, its impact on the way we shop cannot be understated. So as more and more retailers integrate the benefits of AI into their growth strategy, what will be next for this transformative technology?

Consumer 266
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The China Syndrome: Japan department stores missing tourist shoppers

Inside Retail

Isetan-Mitsukoshi is a storied department store chain with 15 units in Japan, including five in the Tokyo metropolitan area. One of them, the Isetan flagship in Shinjuku, boasts the highest sales of any department store in Japan. Sales at Isetan-Mitsukoshi’s Tokyo metro stores are up 33.3 billion yen, or about $2.5

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Purchase paths fragment as consumers explore marketplaces for the best deals

Inside Retail

In a dynamic shift in consumer behaviour, three out of four shoppers are now exploring multiple online marketplaces before making a purchase. The surge in popularity of challenger marketplaces has resulted in consumers now visiting an average of three marketplaces every time they shop online.

Consumer 130
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From mini stores to the metaverse, will Macy’s new moves pay off?

Inside Retail

Macy’s has been stepping up to the plate with a series of new moves, from the expansion of its smaller-footprint stores, to a new digital fashion platform targeting younger shoppers. But while these initiatives sound promising, the question remains: can the department store chain truly adapt to the needs of the modern-day consumer?

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Walmart’s futuristic vision: AI shopping, drone deliveries and green energy

Inside Retail

The world’s largest retailer shared expansive plans for the future of retail at the recent Consumer Electronics Show (CES 2024), focusing on adaptive retail strategies that encompass realms of customers, workforce and society. Embracing AI Walmart’s goal is to make shopping experiences effortless, engaging and personalised.

Shopping 262