Lane Crawford CEO Jennifer Woo talks how to truly cater to customers
Inside Retail
APRIL 26, 2023
Spontaneous 11pm store openings for VIP customers, curating the customer journey and the growing middle-class. “Our business opportunity is to be a curator of that journey and [to help the customer] discover our portfolio and merchandise. Our role as a curator is more important going forward. We’re still working on that.
Let's personalize your content