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New and Lingwood launches Marylebone concept store

Retail Focus

That makes good commercial sense given consumers’ move away from formalwear since the pandemic began. Capturing the tension between classic craft and contemporary design, each collection will infuse New & Lingwood’s signature use of colour and pattern into pieces that balance comfort and elegance”, it said.

Concept 162
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The Art and Business of Christmas Windows in Retail

Retail Focus

These meticulously curated displays are more than just aesthetics, they convey a diverse range of messages that encompass product offerings, discounts, overall ambiance, and brand identity. Consumers don’t just recall the items they purchased; they remember the joy, wonder, and emotional experiences associated with the process.

Art 264
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Mindreader: the power of hyper-personalisation in a new age of loyalty

Retail Focus

Streaming platforms are obvious frontrunners in the race, with TV brands making tailored recommendations into something of an art form. . Online personal styling service Stitch Fix harnesses similar machine learning processes to curate personalised wardrobe “fixes” for its over four million global clients. Image: svetikd.

Tailored 246
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Do big-box retailers need to reinvent themselves to attract Gen Z?

Inside Retail

But will the evolution be enough to ensure their appeal to the next generation of consumers? To understand what those changes might be, first, we need to grasp the gen Z consumer. And in 2020, gen Z accounted for 40 per cent of global consumers. Similarly, online retailer Adore Beauty has its Global Shades initiative.

Tailored 150
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APAC customers are becoming more discerning and demanding: WGSN’s Jess Tang

Inside Retail

In February, global trend forecaster WGSN boldly declared that “economic optimism is driving Asia’s consumers back in stores as they step away from their screens and live it up in real life” in its annual Asia Shopper Forecast report. These consumers are craving for real experiences after spending too much time online.

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Welcome to the new customer experience

Inside Retail

Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. Today’s consumers expect more than just personalised experiences. And consumers can feel it. Creating cohesive customer experiences. Revolutionising loyalty programs.

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How retailers are racing to meet the needs of older online shoppers

Inside Retail

Consumers over 65 were the fastest growing group of online shoppers in the US in 2020, according to NPD Group’s Checkout Tracking, and they accounted for 30 per cent of goods purchased online in the UK last year compared to 20 per cent the year before, The Economist reported. Older online shopping ‘boom’. A race to reach baby boomers.