Remove category consumer-protection
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Better together: Why partnerships are the future for retail in Southeast Asia

Inside Retail

While it is positive news that retailers and consumers have embraced e-commerce, simply having an online presence isn’t enough. This was already problematic for retailers forced behind walled gardens to reach consumers, with customer acquisition costs continuing to rise to the extent that costs are outpacing consumer lifetime value (LTV).

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These Were the Top Retail Stories of 2022

VMS

But backrooms filled up, investment money dried up, inflation cut into consumable income, workers sought to organize and loss prevention became a top-of-mind concern. And how can that not have an effect on consumers’ minds? Advertisement. It has been that kind of a year for the one-time category-killing leader.