Inside Retail

MAY 16, 2022

billion in 2021, but that still lags other major world economies in terms of online spending. Despite the challenges, an opportunity exists for traditional retailers to win new customers and increase their share of wallet through digital channels. Figures from Australia Post show that Australians spent a record $62.3

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Parcel Pending

APRIL 20, 2022

Business owns & understands data; introduces new products based upon direct customer input and D2C sales, increasing brand loyalty. Complete control; boosts awareness and customer retention. 11 DTC Brands Opening Physical Retail Stores in 2021 (And Why)”. Shopify , May 13, 2021. Assiduus , December 20, 2021.

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Parcel Pending

JANUARY 21, 2022

Not surprisingly, continued concerns about safety are driving customers to online shopping. In fact, digital shopping continued to explode in 2021: eCommerce sales were up 4.4% – equal to about 13% of all worldwide sales 3. 77% of customers would recommend a brand to a friend after having a single positive experience 13.

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Retail Bound

DECEMBER 13, 2021

Ecommerce sales increased significantly into 2021 as more people shifted from physical stores to online shopping. The key eCommerce metrics you can use include the fulfillment cost per order, return processing, customer retention rate, supply chain agility, etc. Bottom Line.

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Compliantia

FEBRUARY 2, 2023

Consequently, prices started to climb in April 2021 and went on to reach a forty-year high, eating away at consumers’ purchasing power. For example, Lululemon recently launched a membership program that gives customers exclusive access to new products, savings, special events, fitness classes, etc.

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Compliantia

FEBRUARY 2, 2023

Consequently, prices started to climb in April 2021 and went on to reach a forty-year high, eating away at consumers’ purchasing power. Also, since it’s less expensive to retain loyal customers than to acquire new ones, you’ll want to focus more on your customer retention strategies at this time.

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Parcel Pending

JUNE 3, 2021

However, demonstrating a great customer experience significantly increases customer loyalty. Lowers Acquisition Costs – To put it succinctly, customer retention is five times cheaper than acquisition 2. Employing the techniques discussed here enables you to keep an existing customer happy with your brand.

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Compliantia

MARCH 1, 2021

When done right, they can incentivize your c-store customers to keep coming back. Meaghan Brophy at FitSmallBusiness says that such programs will be key for c-stores in 2021 and beyond. However, offering a seamless and delightful customer experience can greatly improve customer retention and loyalty. Final words.

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Compliantia

MARCH 1, 2021

When done right, they can incentivize your c-store customers to keep coming back. Meaghan Brophy at FitSmallBusiness says that such programs will be key for c-stores in 2021 and beyond. However, offering a seamless and delightful customer experience can greatly improve customer retention and loyalty. Final words.

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CRP

JANUARY 27, 2023

Touted as the next gen of shapewear, loungewear, and underwear, the quickly growing brand generated revenue of $275 million in 2021 alone. A gift with purchase is a great way to add an element of surprise, encourage customer retention, increase average order value, and gain brand visibility.

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