Inside Retail

MARCH 9, 2023

Between January 10, 2020 and November 2, 2021, the retailer admitted that its online terms of business contained “misleading statements” which illustrated that “consumers were only entitled” to a refund, repair or replacement if they notified the business within two business days of receiving a faulty product.

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VMS

JUNE 7, 2021

Breakout Session: Pivoting to Meet New Consumer Demands: Creating a Brand Extension. As a new retail landscape emerges post-pandemic, consumers have already made it clear they crave authentic connection and real experiences with their brands. Register today for IRDC 2021 in Denver, Sept.

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Strategy Consumer Visual Merchandising Merchandising 105

Inside Retail

AUGUST 17, 2022

As inflation and rising interest rates start to bite and reduce consumers’ spending capacity and confidence, Australian e-commerce sales declined sharply in July. . This shows that consumers are researching online to find the product they are after before they head to a retail store to buy it. Representing 19.3 Search engines.

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Inside Retail

MAY 29, 2022

Zara’s decision to start charging for online returns this month has raised complex questions about why people send back such a high proportion of items they buy online, and what can be done about it. per cent of all goods purchased online were returned in 2021, compared with 18.1 Will consumers like having to pay for returns?

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Consumer Shopping Form Fashion 246

Inside Retail

DECEMBER 9, 2021

Booktopia is being taken to Federal Court after an ACCC investigation found it had misled consumers about their rights in the event of receiving faulty or damaged goods. These stipulations fly in the face of Australian Consumer Law, argued ACCC chair Rod Sims.

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Inside Retail

DECEMBER 7, 2023

Hanneke Willenborg is the chief executive offer of Olly, a direct-to-consumer vitamins and supplements brand owned by Unilever, which reportedly surpassed $100 million in annual revenue in 2018. Inside Retail : Can you tell us about your career journey? IR : What do you love most about working in the retail industry?

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Inside Retail

APRIL 6, 2022

If the past two years have taught us anything, it’s that being available to consumers across different channels is key to your success. In the fourth report of its kind, Pattern Australia polled 1000 online shoppers in March 2022 to learn about customer behaviour last year and how shopping habits are likely to change in the year ahead. .

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Inside Retail

OCTOBER 14, 2021

On September 25, in the midst of Milan Fashion Week, Moncler created a fashion show which took viewers on a digital journey to five major fashion cities to revel in the 2021 Mondogenius collection. Today is not only about products, but is even more about our communities and the culture we want to shape together. million views.

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Retail Focus

DECEMBER 10, 2021

Go-getting campaigns from the likes of Tesco have been answered by consumers embracing the festive spirit and showing not only rising confidence but also greater spending intent. The majority of this cash is still in the bank, with many consumers looking to splurge during the holiday season.”. . Seasonal spirits are running high.

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Inside Retail

MAY 11, 2022

Australians are returning to shopping malls as Covid fears subside with Scentre Group reporting customer visitations up 12 per cent on 2021 levels during the first quarter. Scentre group’s figures came out on the same day as the latest consumer confidence data from Westpac shows a decline of 5.6 per cent to 90.4 per cent in 2022.”.

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Inside Retail

MAY 2, 2021

Covid-19 hit the reset button on consumer behaviour. But it is not just the initial seismic shifts in consumer behaviour that have thrown down the gauntlet for retail. But it is not just the initial seismic shifts in consumer behaviour that have thrown down the gauntlet for retail. The answer is deceptively simple.

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Consumer Shopping Engagement Social Media 200

Inside Retail

JULY 14, 2023

In the 2021-2022 financial year, data from the Reserve Bank of Australia suggests that there were 7 million active BNPL accounts in Australia worth $16 billion – about 37 per cent more than the previous financial year. The post Not just Gen Z: Here’s what the data says about BNPL users appeared first on Inside Retail.

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Inside Retail

DECEMBER 19, 2023

Airbnb Ireland may pay as much as $30 million in penalties and compensation after the company admitted it misled customers about the currency of the prices on its accommodation booking platform. The misleading conduct affected about 70000 customers between January 2018 and August 2021.

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Consumer 262

Retail Focus

MARCH 29, 2022

Keeping pace with consumer trends and changing behaviours is key to the success of retail operations, particularly when managing the impact of current global events on supply chains to ensure they’re able to consistently meet demand. . Three of six key trends identified in ASCG’s latest eBook research include: 1) Spread the cost.

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Consumer Concept Management Shopping 211

Inside Retail

MAY 1, 2024

In October 2021, certain franchisees and former franchisees of the Michel’s Patisserie brand commenced the class action lawsuit against RFG and two of its related entities.

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Management Consumer 317

E Delevry

APRIL 15, 2022

In this piece Mel Tymm, industry principal at Naveo Commerce, looks at w hat 2021 can teach us about 2022 peak season and why product visibility and smart warehouse solutions are key. . The majority of 2021’s peak season was also overshadowed by a new Covid-19 variant, Omicron, that was rapidly spreading across countries.

Social Media 52

Social Media Engagement Strategy Consumer 52

Inside Retail

MAY 25, 2021

“We can’t be a rubber stamp for an industry-brand partnership without real accountability and robust oversight,” Christy Hoffman, UNI Global’s general secretary, said in a statement about the decision earlier this month. . This is what’s set to expire on May 31, 2021. . What is the Bangladesh Accord?

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Fashion Form Promotion Other 246

Inside Retail

NOVEMBER 9, 2023

How much do consumers spend? “We’re optimistic about growth this year because the recovery seems to be stabilising and consumption is on a more clear upward trend,” said Jacob Cooke, co-founder and CEO of Beijing-based WPIC Marketing + Technologies. trillion yuan ($157.97 How does Singles Day compare to Black Friday?

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Consumer Shopping Gifts Apparel 130

Dezeen

DECEMBER 8, 2021

As part of our ongoing review of 2021 , Dezeen rounds up the top 10 most remarkable and intriguing shop interiors of the year – from a cannabis dispensary made to look like an old-fashioned grocery store to a makeup boutique arranged around a large, mossy mound. Find out more about Apple Via del Corso ›. Find out more about Dreams ›.

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Interior Shopping Architecture Boutique 144

Inside Retail

SEPTEMBER 25, 2021

Australian consumers have the world at their fingertips and can order from all across the globe, not only from the large international e-commerce companies but also from specialist retailers – be it fashion, electronics or sporting goods. billion on online retail in the 12 months to May 2021, around 13.2

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Consumer Sporting Goods Fashion Other 246

Inside Retail

JUNE 7, 2023

In Australia, the Reject Shop and Dusk were fined A$240,000 by the Australian Competition and Consumer Affairs Commission (ACCC) for selling potentially lethal button batteries. million in 2021 for selling more than 400 unsafe basketball rings and backboards and over 300 portable pools. French sporting chain Decathlon was fined A$1.5

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Inside Retail

JUNE 20, 2021

Offering both men’s and womenswear, the new stores are launching with the brand’s pre-spring 2021 collections, plus a range of capsule collections and exclusives, such as the ASOS x Polo Ralph Lauren Collection available only at Pacific Fair. They are the first of several store openings for the brand in 2021 and beyond.

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Inside Retail

OCTOBER 14, 2021

The group now expects sales to grow by about 40% in 2021 on a currency-adjusted level, up from a previous target growth range of 30-35%. The post Hugo Boss raises 2021 outlook after strong third quarter appeared first on Inside Retail. 4, rose 2.6% on the news. Reporting by Christoph Steitz; Editing by Susan Fenton).

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Fashion Consumer Marketing Accessories 130

Inside Retail

NOVEMBER 3, 2021

They place a pause on our lives, a temporary paralysis, whilst simultaneously raising existential questions about how to move forward. New technologies have sprung up to connect consumers at a time of increasing distance. The world of gaming evolved to connect entertainment, fashion and consumers on metaverse platforms such as Roblox.

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Inside Retail

FEBRUARY 27, 2022

Brands that successfully surfed 2020’s first wave of Covid-impacted consumer behaviour changes have now learned that was the best and longest ride. It’s probably why JB Hi-Fi bundled its results with the year prior, to show it did pretty well in 2021, compared with pre-pandemic activity. State of play.

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Consumer Engagement Shopping Planning 130

Inside Retail

NOVEMBER 20, 2022

Back in 2020, Amazon opened its first Amazon Go store in Seattle, introducing consumers to the concept of full-size, cashierless grocery stores. billion euros in 2021. He added that the tracking software developed for Covid tracing in many countries has also made consumers amenable to being tracked through their phones.

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Inside Retail

JUNE 3, 2021

From a marketing point of view, it’s about making more people aware of us. Beer Cartel launched its beer subscription service back in 2009 and it now accounts for about 80 per cent of the online business, according to Kelsey. But consumers can also make one-off purchases on the site. Covid kind to craft beer.

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Inside Retail

JANUARY 31, 2023

Late last year brought a symbolic event in the athletic footwear business in China: it was the return of the Shanghai Marathon, scratched in 2021, which attracted a record 18,000 runners and was won, both in the men’s and women’s divisions, by Chinese athletes. Sometimes, that nationalism can rebound on the Chinese brands themselves.

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Consumer Apparel Fashion Outdoor 130

Inside Retail

JULY 29, 2021

As consumer businesses grapple with the latest enforced shutdowns, an all too familiar feeling is setting in. However, it’s worth remembering that during and after the first series of lockdowns in 2020, consumers came out strongly in support of businesses. Winning praise from consumers was no easy feat earlier in the pandemic.

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Inside Retail

JULY 7, 2021

billion in 2020, according to Influencer Marketing Hub’s 2021 Benchmark Report. But the industry is increasingly under scrutiny, due to the impact content can have on the mental health of young people, with many influencers criticised for misleading consumers about products and their appearance through the use of editing tools.

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Social Media Beauty and Health Advertising Perspective 130

Inside Retail

SEPTEMBER 2, 2022

Oroton CEO Jennifer Child came on board the heritage luxury brand in 2021, after 15 years of working at global management consulting firm McKinsey and Co. Here, we talk to Child about joining the storied brand, and how her time at McKinsey has prepared her for a top job in retail. I had high conviction about the potential.

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Fashion Balance Apparel Management 130

Inside Retail

NOVEMBER 24, 2021

With the delivery system under strain consumers shouldn’t be waiting until the last minute to make online Christmas purchases,” Lamb said. These ‘outstanding offers’ will be monitored by consumer watchdogs, however, to ensure retailers are not raising prices in the weeks prior to sales to give the impression of larger discounts.

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Shopping Consumer Promotion Management 130

Inside Retail

DECEMBER 14, 2021

But if you took a punt and bought shares in any of them over 2021, there’s a good chance you’ve lost money. The state of the sector isn’t as bad, however, as suggested by news reports claiming stock have plunged an average of 80% in 2021. They reflect some hard truths about the BNPL market. It is now back to about $0.05.

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Inside Retail

APRIL 4, 2022

Less than five years ago, many consumers wouldn’t have heard of buy now pay later (BNPL). per cent) used a BNPL service in the year to June 2021, up from only 6.8 We take a look at some of the fascinating consumer shifts around BNPL that have happened in the retail landscape lately. Trust and the consumer.

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Consumer Flow Management Planning 130

Inside Retail

SEPTEMBER 13, 2021

According to the CommBank Consumer Insights Report May 2021, the experiences during the pandemic last year greatly impacted how consumers think, act and shop. Aside from many consumers spending cautiously, the research revealed that 91 per cent of people increased their digital activities. consumer-insights.

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Consumer Engagement Customer Engagement Shopping 130

Inside Retail

DECEMBER 11, 2022

While.SWOOSH gains momentum and onboards small groups of members during the beta phase, Nike is hosting physical events around the US to educate web3 enthusiasts about the new platform by sharing information and resources. In 2021, Nike acquired RTFKT, a web3-native luxury brand and community. Exploring a new frontier.

Apparel 130

Apparel Reimagine Space Engagement 130

Inside Retail

AUGUST 21, 2022

Oroton CEO Jennifer Child came on board the heritage luxury brand in 2021, after 15 years of working at global management consulting firm McKinsey and Co. Let’s talk about where Oroton is right now. I’ve been thinking about how to talk to the team about this. And so I call that era about regaining relevance.

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Apparel Balance Fashion Engagement 130