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How Chadstone became Australia’s most profitable shopping centre

Inside Retail

Australia’s Fashion Capital, also known as Chadstone shopping centre in Melbourne, is celebrating its 60th anniversary this year. In that time, the way people shop has changed dramatically. Here, we ask Whitehead about the role of the shopping centre in the age of e-commerce and what retail trends he’s got his eye on.

Shopping 135
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Business Growth through Digital Transformation: The Case of Premium and Luxury Brands

Retail Focus

Expert Manager at Univers Retail | Ephemeral Retailing Specialist | Published Author | Speaker In the dynamic and ever-evolving landscape of contemporary business, the concept of digital transformation has emerged as a pivotal force shaping industries and strategies at an unprecedented pace.

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How digital signage and kiosks can help stores match the online experience

Inside Retail

Having embraced digital shopping channels during the pandemic, Australian consumers have become well used to the personalisation and tailored content offered online. Retailers need to reflect the tailored and personalised experience of online, but in-store.”. Personalisation is a key to engagement.

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‘Everybody’s got a Levi’s story’: Chip Bergh reflects on his legacy

Inside Retail

Initially, the business supplied wholesalers across the American West with ready-made clothing, fabric and other textiles, but in 1872, a tailor named Jacob Davis approached Strauss about patenting a design for denim pants reinforced with copper rivets. But the other thing that was clear was the company didn’t have a strategy.

Tailored 243
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Mindreader: the power of hyper-personalisation in a new age of loyalty

Retail Focus

Streaming platforms are obvious frontrunners in the race, with TV brands making tailored recommendations into something of an art form. . The streaming platform, which launched in late 2019, feeds behavioural data into AI algorithms to serve personalised viewing suggestions to its 118 million global paid subscribers.

Tailored 246
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Vietnam’s Vincom shifts focus from expansion to upgrades

Inside Retail

Footfall was finally almost back to 2019 levels in the first quarter, with 47 million visitors. Despite the format tailoring, there is a stark performance differential. per cent, with the Plaza format, which accounts for about two-thirds of its shopping centre portfolio, sitting at 81.1

Expansion 130
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Yoox Net-a-Porter’s APAC GM talks tech, loyalty and luxury spending

Inside Retail

All this work is helping to deliver progress against YNAP’s sustainability strategy, Infinity, which aims to contribute to a more sustainable, circular, and inclusive fashion system through to 2030. Personalisation is another key part of our strategy, giving customers a luxurious experience online.

Fashion 243