article thumbnail

Why Innovative Loyalty Card Programs Can Significantly Improve Customer Retention & Engagement

Parcel Pending

Savvy retailers are updating their customer loyalty programs to increase customer satisfaction and ensure customer retention. The lure of loyalty cards remains the same since its inception: it’s more cost efficient to retain an existing customer than it is to acquire a new customer. Parcel Pending.

article thumbnail

Digital Transformation in Retail: The Need is Now

Parcel Pending

Today, however, retailers broadcast their points of difference through displays, recommended products, social media posts, and email communication that is consistent with their brand DNA. June 10, 2019. 4 Digitally mature companies are 26% more profitable than their less techno-savvy competitors. www.wsj.com. May 17, 2023.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Influencer-Inspired Packaging Trends 2023

CRP

Anine Bing is not the only one who made it big in the fashion game; over the last few years, many influencers successfully made the transition to retail: Something Navy by Arielle Charnas US-based influencer Arielle Charnas has a strong social media presence which she leveraged to get into retail.

Gifts 52
article thumbnail

Creating a Contactless Retail Experience in 2022

Parcel Pending

It’s clear that customers want what they want, when they want it with the freedom to choose their preferred fulfillment channel – whether it’s contactless delivery to their home, curbside pickup, or BOPIL. Plus, these statistics paint a more complete picture: A 5% boost to customer retention can achieve a 25 to 100% profit increase 11.