2018 Customer Engagement Engagement Shopping 
Inside Retail
FEBRUARY 8, 2024
Over the last five years as CEO, King has been enacting his ‘customer-first plan’ which has re-established Myer as Australia’s 8th most trusted brand, according to Roy Morgan. Myer doubled down on its customer focus with its loyalty program, Myer One, which was designed to strengthen its relationship with new and existing customers.
Retail Focus
APRIL 4, 2024
Despite being a buzzword, digital transformation has now become a defining element of modern business strategy, and its significance cannot be understated (Achille, Marchessou et Remy 2018). A profound metamorphosis – a digital transformation – is necessary to stay at the zenith of their industries (Rathnayaka 2018).
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Inside Retail
FEBRUARY 11, 2024
Customer experience LSKD has ‘audacious’ growth plans for the next few years and Shaughnessy is expected to play a key role in helping the brand create a unique in-store experience and ensuring the right products are stocked in each store. Part of this expansion strategy is to give LSKD customers the ability to shop directly with the brand.
Contra
JANUARY 10, 2024
Check out every statistic you need to know about Visual Merchandising in 2024 below: Influence on Customer Decisions and Traffic 8 out of 10 shoppers base their buying decisions on what they see in-store. VM & Retail Magazine, 2018) Products at eye level are 82% more likely to be picked up and bought.
Contra
JANUARY 10, 2024
Check out every statistic you need to know about Visual Merchandising in 2024 below: Influence on Customer Decisions and Traffic 8 out of 10 shoppers base their buying decisions on what they see in-store. VM & Retail Magazine, 2018) Products at eye level are 82% more likely to be picked up and bought.
Parcel Pending
SEPTEMBER 30, 2021
For instance, at Athleta, loyal customers spend twice as much with the athletic apparel firm compared to non- loyalty members and 50% of its sales come from its loyalty program , according to Chief Digital Officer Kim Waldmann 8. Cements Loyalty – A loyalty program is a crucial customer retention strategy. 2018, May 15).
Inside Retail
AUGUST 17, 2021
Shopping habits also shifted as we were forced to shop online, having no other options available during lockdown periods. Shopping habits also shifted as we were forced to shop online, having no other options available during lockdown periods. Farfetch epitomises the future of retail.
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