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How Jeanswest went from VA to Clothing Store of the Year in 12 months

Inside Retail

Despite the numerous obstacles the retailer faced in 2020, Jeanswest managed to retain the trust and loyalty of consumers, recently taking the title of Clothing Store of the Year 2020 in the Roy Morgan Customer Satisfaction Awards. Yeung said these e-commerce giants are an important factor in growing the brand’s consumer base. “We

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Why Dutch-style bike brand Lekker is embracing e-bikes and retail partners

Inside Retail

It is removing all non-electric bikes from its offering and reversing course on its direct-to-consumer strategy as it looks to expand its market share. Localised design Lekker adapted the build of its product offering to suit the Australian market and consumer preferences which contrast with the European markets. “We million this year.

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Behind Abercrombie & Fitch Co’s record results lies a decade-long reinvention

Inside Retail

The results are impressive considering less than 10 years ago, in 2016, the company’s namesake brand, Abercrombie & Fitch, was ranked as one of the most hated retailers in the US by the American Customer Satisfaction Index. Net income rose six times over to hit US$115.1

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30 Stats that Prove Visual Merchandising is More Important than Ever

Contra

Visual merchandising plays a pivotal role in the retail industry, significantly influencing consumer behaviour and sales outcomes. Retail TouchPoints, 2017) Using complementary colours in displays can increase sales by 35%. Lighting Science Group, 2017) Implementing omnichannel visual merchandising can increase online sales by 15%.

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30 Stats that Prove Visual Merchandising is More Important than Ever

Contra

Visual merchandising plays a pivotal role in the retail industry, significantly influencing consumer behaviour and sales outcomes. Retail TouchPoints, 2017) Using complementary colours in displays can increase sales by 35%. Lighting Science Group, 2017) Implementing omnichannel visual merchandising can increase online sales by 15%.

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How digital payments can help businesses lead in customer experience

Inside Retail

Consumers, too, preferred to use contactless payments or to shop online. In the 2021 financial year, the number of payments on card rose to 12 billion, a 22 per cent increase on 2019 and up by more than 4 billion since 2017. Responding to consumer payment preferences Australians are at the forefront in adopting digital payments.

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From China exit to Malaysian milestones: the M&S Journey in APAC

Inside Retail

In 2016, just after opening its 10th store in mainland China, M&S made a complete exit from the country. Not only did M&S fail to adapt the fit of its clothing range to local consumers, it failed to win over the hearts and minds of the target market. per cent from the previous year. While this is down from the 21.5

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