Inside Retail

JULY 6, 2021

When I think back to 12 months ago, I don’t know how we, as retailers in the UK, would have survived without self-service.”. At the height of Covid-19 lockdowns, with social distancing requirements and limits on the number of customers allowed in stores, traditional checkout options were slowing down the experience for shoppers.

Shopping 130

Shopping Consumer Engagement Line 130

Inside Retail

FEBRUARY 19, 2023

When I got the opportunity to join the Super Retail Group back in 2019, I essentially had no choice but to say yes to joining this great brand. When I got the opportunity to join the Super Retail Group back in 2019, I essentially had no choice but to say yes to joining this great brand. Back then, we had around 8000 SKUs.

Outdoor 246

Outdoor Expansion Strategy Space 246

Inside Retail

DECEMBER 8, 2021

Here, Clovis Young, founder and CEO at Mad Mex, shares the struggles the brand faced in Asia, the strategy for growth in Australia, and how the brand is ramping up its healthy eating message in stores. Inside Retail: How do you feel about bringing the brand back to Australia? Is it an emotional move for you? I’m very excited.

Strategy 130

Strategy Perspective Planning Expansion 130

Inside Retail

MAY 2, 2021

The continuing knock-on effects and consumer landscape transformation have left brands scrambling to find ways to maintain pace and stay relevant. The continuing knock-on effects and consumer landscape transformation have left brands scrambling to find ways to maintain pace and stay relevant. The answer is deceptively simple.

Consumer 200

Consumer Shopping Engagement Social Media 200

Retail Times

MARCH 16, 2021

It may not be the sexiest part of your store, and it doesn’t get a lot of customer eyeballs, but your stockroom is still a critical part of your physical location. In many ways, your stockroom acts as the headquarters of the store’s operations. Your stockroom can leak its chaos out onto the floor of your store.

Light 110

Light Merchandising Management Space 110

Inside Retail

OCTOBER 5, 2022

Have you ever worried about a waiter stuffing up your order at the first sign of poor service? Turns out you’re not alone. Edelman, the organisation which has been studying trust for over two decades, recently found that distrust is the most common default emotional response. It’s hard to know which sources of information we can trust.

Light 130

Light Department Stores Fashion Artistic 130

Parcel Pending

JUNE 3, 2021

Cements Brand Loyalty – As consumers grow increasingly critical of the brands they support, they don’t always believe big brands that simply put out “we care” messages. Cements Brand Loyalty – As consumers grow increasingly critical of the brands they support, they don’t always believe big brands that simply put out “we care” messages.

Customer Retention 52

Customer Retention Consumer Flow Tailored 52

Inside Retail

FEBRUARY 22, 2023

Throughout 2022, there were numerous headlines indicating a monumental shift in innovation across retail and that customers were keen to get back to physical shops while retaining the convenience of hybrid shopping. During the year, LSKD opened three physical stores – at Chadstone, Loganholme and Chermside.

Strategy 147

Strategy Fashion Apparel Advertising 147