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The Importance of Word of Mouth in Retail Marketing

Creative Displays Now

Online reviews are the equivalent of traditional WOM marketing, considering 46% of consumers trust them as much as they rely on recommendations from family and friends. Referral marketing is among the most effective types of amplified WOM marketing that sparks conversations about your brand online and in person.

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How Retail Businesses Can Excel With Customer Services

Retail Focus

Surviving and thriving in today’s competitive retail market requires more than offering quality products at best prices. Consider gathering data on customer preferences and purchase history to tailor interactions to meet individual needs. Exceptional customer service goes beyond driving sales.