our-customers 
Inside Retail
MAY 18, 2022
Those Australians are of course voters, customers and workers who power our economy. We have also, unfortunately, had a glimpse of the dark side of our future with climate disaster events such as the record flooding and bushfires that have devastated communities and businesses. ?. We know the rewards are great if we act.
Inside Retail
MAY 3, 2022
From dealing with RAT shortages and organising vaccinations to managing anxious customers, pharmacists have been working tirelessly on the frontline of the pandemic for the past couple of years. In our case, there were a couple of really important changes. One is the way our business embraced the digital opportunity so quickly.
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Ultra Flex
JULY 27, 2021
The post Thank You to Our Customers! appeared first on Ultraflex.
Retail Design Master
APRIL 19, 2021
Retail window displays have become a part of our cities, just like museums. Catching the attention of someone in a few seconds can completely change their mind, make them want to purchase something, and thus convert them into a customer. Congratulations to our students. A collaboration with the local brand Servei Estació.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. But can retailers actually deliver? So what are the potential solutions?
Inside Retail
APRIL 11, 2024
Aldi bagged the Supermarket of the Year 2023 title from the Roy Morgan’s Customer Satisfaction Awards – for the seventh time and the fourth consecutive year. per cent customer satisfaction score. We aim to cut out unnecessary costs and pass these savings onto customers.” The supermarket chain boasted an average 95.7
Inside Retail
MARCH 27, 2024
Liz Fraser: The Spring 2024 campaign, Time to Spring, pays homage to some of our most iconic brand codes – it’s bursting with joy, colour, and New York City – while celebrating the sense of hope and excitement that the bright arrival of spring brings. LF: Our brand purpose is centred around the idea that joy colours life.
Speaker: DeAnna McIntosh, Retail Growth Strategist
We must still find ways to be innovative in order to remain at the forefront of our customer's minds. In 2023, we are navigating inflation and its impact on consumer spending, various lasting side effects from the pandemic, and a looming recession in the back half of the year.
Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.
Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity?
Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert
Post-2020 life has changed the world in many ways — not the least of which is accelerating our reliance on digital commerce. This webinar will include: What the next generation of e-Commerce customers are looking for. How e-Commerce organizations can anticipate these needs on a micro and macro level.
Expert insights. Personalized for you.
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