Remove login
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‘Credential stuffing’: retailers, thousands of customers hit by new cyber fraud

Inside Retail

Local scammers had purchased the stolen login details from overseas cybercriminals then racked up thousands in online purchases. This scheme targets customers who save their credit card details on company websites, especially those using the same login details for multiple online accounts.

Fashion 289
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The Iconic to refund customers after fraudulent transactions

Inside Retail

Pureplay fashion retailer The Iconic has committed to refund customers after fraudulent orders were made on their accounts. “We are working with all customers to address these incidents, which are not a result of a data breach at The Iconic. “Mine was hacked and I also can’t access my account anymore,” said one customer in a post.

Fashion 276
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Explained: credential stuffing and how you can protect yourself

Inside Retail

In the latest high-profile attack , around 15,000 customers of alcohol retailer Dan Murphy, Mexican restaurant chain Guzman y Gomez, Event Cinemas, and home shopping network TVSN had their login credentials and credit card details used fraudulently to buy goods and services in what is known as a “ credential stuffing ” attack.

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The Iconic launches brand campaign following fraud scandal

Inside Retail

Though the retailer admitted witnessing an increase in fraudulent login attempts on its site, it denied any data breach or ‘hack’ The campaign launched this week across multiple channels, with a range of executions bringing to life different ways consumers can shop at The Iconic – for fashion, sport, beauty and pre-loved.

Fashion 246
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Latitude Group says customer information stolen in cyber attack

Inside Retail

Australian digital payments and lending firm Latitude Group Holdings Ltd said on Thursday that a hacker had stolen personal information held by two service providers through employee login credentials.

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CX-focused identity key to reducing cart abandonment

Inside Retail

While the login functionality is only one cog in the wheel of the secure digital experience, it’s unavoidable, has a huge impact on CX and cybersecurity, and it is vital to get it right. Instead, retailers need step-up or adaptive MFA, which requests additional credentials only in the event of suspicious or high-risk behaviour.

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Online retailers need to improve login experiences or risk losing customers

Inside Retail

While the website and app may be attractive, all too often the login box lets retailers down. A shopper’s entire online experience can be impacted by a clunky or insecure login. Cart abandonment due to poor login processes. When providing a login experience for customers, both simplicity and speed of sign-up are important.

Consumer 246