Remove login-customer
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‘Credential stuffing’: retailers, thousands of customers hit by new cyber fraud

Inside Retail

Several major Australian retailers and their customers have been targeted by wide-scale coordinated cyberattacks that stole their online information and made fraudulent transactions. Local scammers had purchased the stolen login details from overseas cybercriminals then racked up thousands in online purchases.

Fashion 289
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The Iconic to refund customers after fraudulent transactions

Inside Retail

Pureplay fashion retailer The Iconic has committed to refund customers after fraudulent orders were made on their accounts. “We are working with all customers to address these incidents, which are not a result of a data breach at The Iconic. “Tried resetting the password but I’m not even getting the email.

Fashion 276
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Explained: credential stuffing and how you can protect yourself

Inside Retail

In the latest high-profile attack , around 15,000 customers of alcohol retailer Dan Murphy, Mexican restaurant chain Guzman y Gomez, Event Cinemas, and home shopping network TVSN had their login credentials and credit card details used fraudulently to buy goods and services in what is known as a “ credential stuffing ” attack.

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The Iconic launches brand campaign following fraud scandal

Inside Retail

The Iconic has launched a new branding campaign over a month after the online fashion retailer found itself in defence mode due to fraudulent transactions made via customers’ accounts. ” In January, The Iconic committed to refunding customers after fraudulent orders were made on their accounts. .

Fashion 246
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Latitude Group says customer information stolen in cyber attack

Inside Retail

Australian digital payments and lending firm Latitude Group Holdings Ltd said on Thursday that a hacker had stolen personal information held by two service providers through employee login credentials. The post Latitude Group says customer information stolen in cyber attack appeared first on Inside Retail.

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CX-focused identity key to reducing cart abandonment

Inside Retail

While the login functionality is only one cog in the wheel of the secure digital experience, it’s unavoidable, has a huge impact on CX and cybersecurity, and it is vital to get it right. For example, you may want to verify a customer’s identity if they log in with a new device or place an order above a certain value.

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Online retailers need to improve login experiences or risk losing customers

Inside Retail

Online retailers rely on the appeal, consistency, and effectiveness of their website and app to attract new business and build lasting relationships with existing customers. While the website and app may be attractive, all too often the login box lets retailers down. Cart abandonment due to poor login processes.

Consumer 246