Remove 2023 12
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It’s not e-commerce anymore – it’s just commerce

Inside Retail

However, over the 12-month period from November 2021 to November 2022, online purchases were down 3.8 All this shows e-commerce has become critical to any retailer’s sales strategy and there are significant benefits for brands. This article was originally published in the 2023 Australian Retail Outlook, powered by KPMG.

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Top 5 Retail Trends to Keep an Eye on for 2023

Parcel Pending

For both online and offline retailers, an innovative, omnichannel (and, whenever possible, hybrid) approach to sales and a convenient, customer -centered returns strategy are critical to staying ahead of the competition and providing customers with the kind of retail experience they now expect.