Best and worst case scenario: How retailers can use ChatGPT
Inside Retail
JANUARY 16, 2023
Artificial intelligence (AI) systems are used by retailers – mostly for high complexity projects, according to 2019 research. But futurist and author Gihan Perera tells Inside Retail that practically everybody will be using ChatGPT in the next 12 months, especially as it is integrated into standard office software, such as Microsoft Word.
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