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The power of Invisible PR in retail

Inside Retail

Tools such as mystery shopping, analysis of social media feedback, and customer journey mapping are indispensable in capturing the more subtle aspects of brand perception. By merging these varied data sources, retailers can acquire a holistic view of their Invisible PR presence and pinpoint areas for improvement.

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“A big vote of confidence”: Why Walmart’s store upgrades are key

Inside Retail

And it added new “dollar shops” for consumers to pick through seasonal, more affordably priced items. As Neil Saunders, managing director and retail analyst at GlobalData, told Inside Retail , “Having produced a string of good numbers over the past few years, Walmart is currently one of the stars of the retail market.”

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How Dubai sportswear giant GMG aims to crack the Southeast Asia market

Inside Retail

GMG is a Dubai-based company with distribution rights for more than 120 global brands in the Middle East and Southeast Asia, and a portfolio of multi-brand retail chains across sports, food and beauty. He noted that creating a fun and engaging customer experience is central to its strategy in the Southeast Asian market. “We

Marketing 130
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The Lexicon welcomes host of new occupiers amid action-packed summer events programme

Retail Focus

The Lexicon has also welcomed growing Danish retail chain Søstrene Grene and well-known home store Robert Dyas. Each week, all Søstrene Grene shops receive a wealth of new, exciting products, and some are only sold for limited periods. Both are occupying units on Braccan Walk with Søstrene Grene taking 6,000 sq ft of space.

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Why a major rent reset didn’t occur following the Covid-19 pandemic

Inside Retail

For a while, it was looking like a meaningful downward rent reset at shopping centres was a real possibility. Why this hasn’t occurred The trouble is that leases turn over on a gradual basis, somewhere between 10-20 per cent of leases in a shopping centre every year, depending on the country and what kind of shopping centre it is.

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Training retail sales teams? Here’s why face-to-face won’t cut it anymore

Inside Retail

Training your team with a Learning Management System means that you can push training out to your team in just a matter of clicks. Case Study: How this Fashion Retail Chain Improved Mystery Shopper Results with RedSeed Training. CASE STUDY: How Revlon Increased Training Reach By Moving Their Face-To-Face Training Online.

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Retail crime: Why foiling shoplifters takes a team effort

Inside Retail

Customer theft has long been recognised as retailers’ primary source of loss, accounting for about half of all crime-related losses. When we sought answers from LP managers, enquiring about the tactics customers engaging in theft employed, their responses were both enlightening and disheartening.