Tue.Aug 24, 2021

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Don’t miss out – it’s now or never for digital transformation

Inside Retail

We’re living in an era that has seen profound technological advances change the face of retail. Just a decade ago, Instagram and Afterpay were barely in their inception phase – now, it’s hard to imagine any B2C business not taking advantage of these tools. As new tech continues to emerge, it’s becoming increasingly clear that businesses keeping pace with progress are setting themselves up to thrive, while those struggling to keep up will inevitably fall behind.

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Ten Chinese bookshops that display books in imaginative ways

Dezeen

From shops that display books on tree trunk columns to stores that reflect books all over the walls, we've rounded up ten bookshops in China that exhibit books in non-traditional ways. Chongqing Zhongshuge Bookstore, Chongqing, by X+Living. Mirrored ceilings and zigzag staircases create the disorientating interior of this bookstore in southwest China designed by Shanghai-based studio X+Living.

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Why you don’t need markdowns to appeal to price-conscious customers

Inside Retail

Next to the rise of online and digital channels, one of the most frequently mentioned trends in retail pre-Covid was the rise of the ‘price conscious, empowered consumer’. The basic idea of this trend is that consumers are becoming more focused on paying less for products, and increasingly have the means to do so through enhanced competition and the ability to search for information online.

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Device to combat knife crime wins UK Dyson Award

Design Week

Recent Loughborough University graduate Joseph Bentley has been named the UK winner of the James Dyson Award 2021. Bentley won the accolade with REACT, a device to help first responders and police stem blood flow caused by knife wounds. Knife crime on the rise. According to the government , there were 46,000 offences involving a knife or sharp instrument in England and Wales last year.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Bassike calls on government to walk the talk on local manufacturing

Inside Retail

Australia’s $1.5 billion garment manufacturing sector is at risk because of unfair restrictions on garment workers, according to Mary Lou Ryan, co-founder and director of supply chain and sustainability at Sydney-based fashion brand Bassike. Under the current Covid-19 restrictions in Greater Sydney, garment workers cannot travel into or out of local government areas (LGAs) of concern, which is where most of the state’s garment factories are located, because they’re not considered authorised work

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Ragged Edge’s heritage-inspired rebrand for luxury luggage company Globe-Trotter

Design Week

Design studio Ragged Edge has rebranded British luggage company Globe-Trotter, with an identity inspired by the company’s archives. As well as designing a new logo for Globe-Trotter, the studio has provided strategy guidelines and printed promotional material. Globe-Trotter was established in 1897 by David Nelken in Saxony, Germany, though production takes place in England.

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New Scottish law to protect retailers from attack comes into force

Talking Retail

A former police officer who was the victim of an attack in his shop has praised a landmark new law offering retail workers greater protection. Hussan Lal, 59, was kicked in the chest when he confronted six men barging into his convenience store. At the Scottish Parliament this week (23 August) he thanked Daniel Johnson, This story continues at New Scottish law to protect retailers from attack comes into force.

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TikTok launches shopping capabilities

Inside Retail

Tiktok is now offering organic product discovery and shopping capabilities on the social video platform through a partnership with Shopify. Creators with a TikTok for Business account will soon be able to add a shopping tab to their profile, and create a mini storefront that can link directly to their online store for checkout purposes. “Creators are paving the way for a new kind of entrepreneurship where content, community, and commerce are key,” said Shopify president Harley Finkelstein.

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Disney to Close Another 60 Stores

VMS

Disney will close nearly 60 of its full-size retail stores in the U.S., according to USA Today. The news follows yesterday’s report that Target will open more than 100 Disney shop-in-shops inside its stores. “Over the past few years, we’ve been focused on meeting consumers where they are already spending their time, such as the expansion of Disney store shop-in-shops around the world,” said Stephanie Young, president of consumer products, games and publishing.

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Delivery firms beef up operations ahead of Christmas

Inside Retail

Delivery firms around Australia are investing big into their capabilities heading into the Christmas season, as the country braces for another holiday at home. This weekend, Australia Post is introducing a number of new measures to keep its delivery system coping with levels of demand not seen since last year’s Christmas trade, and is undergoing a “hiring blitz” to boost staff numbers to facilitate weekend deliveries.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Boundless Activated Snacking debuts chips which are claimed to be good for the gut

Retail Times

Boundless Activated Snacking, the brand on a mission to ‘make snacking well easy’ and bring gut health to the masses, today announces the launch of a brand new product range. A world first, the Activated Chips are made using sprouted sorghum which, thanks to the soaking of the ancient supergrain, enables better digestion of the nutrients meaning it's great for the gut.

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Lovisa recovers from rough start to deliver strong FY21

Inside Retail

Jewelry firm Lovisa has delivered strong growth over FY21, with revenue up 18.9 per cent to $288 million and earnings before interest and tax 39 per cent up to $42.7 million. While the business’ first quarter was heavily impacted by store closures in Victoria, the remainder of the year saw improved performance and positive comparable store sales, with a gross margin of 77 per cent delivering a net profit of $27.7 million – 43 per cent up on last year.

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Can a mushroom-growing terrarium connect us back to nature?

Design Wanted

Designer Caity Duffus has created a beautiful yet simple vessel for the display, caring for, and nourishment of mushrooms as a living entity and a food source. It’s been said a lot but lockdowns and the COVID-19 pandemic has changed human’s relationship with nature. Forcing people to interact with familiar surroundings in new ways and find solace in nature, our appreciation of green spaces and local necessities have heightened.

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Small-business owners slam border closures

Inside Retail

Small-business owners are vehemently opposing the recent moves to enforce border closures along the New South Wales-Queensland border. Business owners say this new policy has effectively locked them out on their own premises despite the supposed intent of the closures to control the spread of the Covid-19 pandemic within and between the two states. Alongside the ongoing problems they are facing due to the pandemic, they say that this policy has made it tougher for them to run a business intersta

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Fortnum & Mason Knows How to Spread the Message

VMS

If you live in the U.K., the chances are probably close to 90 percent (or more) that you’ll have heard of Fortnum & Mason, the grocer-cum-department store with a flagship on London’s very posh Piccadilly. The chances are also equally high that you may never have passed through the doors of a Fortnum & Mason – there just aren’t very many, and it’s also aimed at those with a pretty high level of disposable income.

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Can online grocery start-ups pull sales from the big guys?

Inside Retail

While Australia’s uptake of online grocery shopping has been slow compared to other economically developed countries like the UK, the pandemic has accelerated adoption rates in the last 12-18 months, with more and more Australians now leaning on these services. According to Ibisworld, Australia’s online grocery market is expected to increase 46.2 per cent this year.

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Proudfoot group passes £100,000 mark in charity donations

Talking Retail

A Scarborough-based independent retail group has passed the £100,000 mark in its donations to Nisa’s registered charity, Making a Difference Locally (MADL). The Proudfoot group, which operates four stores in the area, has given the money to more than 200 causes since the charity was formed in 2008. Proudfoot’s latest donation was £5,000 to Scalby. This story continues at Proudfoot group passes £100,000 mark in charity donations.

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OPINION: Why owning the delivery experience is the key to knowing your customers

E Delevry

Owning the delivery experience offers the opportunity for rich customer learnings which retailers simply can’t afford to ignore, says David Grimes, CEO of Sorted. . The customer clicks buy. You’ve secured the deal – nice one. Time to kick back and leave it to a third-party carrier to deal with the rest… Actually, this is only just the start of the customer journey.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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The changes to make as customers go back to work and education

Talking Retail

Unitas Wholesale has launched its latest ‘Focus On’ guide to help retailers make the most of the post-pandemic return to work and education. The guide provides help on how consumers habits might change, what types of products are likely to do well and what brands might be stocked. Tracey Redfearn, Unitas’s ‘Plan for Profit’ category. This story continues at The changes to make as customers go back to work and education.

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Walmart Launches Delivery Service for Small Businesses

VMS

Using contract workers, autonomous vehicles and even drones, Walmart (Bentonville, Ark.) has launched delivery and express delivery of other retailers’ products to customer homes in as little as a few hours, reports the Denver Post. “In an era where customers have come to expect speed and reliability, it’s more important than ever for businesses to work with a service provider that understands a merchant’s needs,” said John Furner, president and CEO of Walmart’s U.S. division.

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BIBILEE Pop-up Store at UpperHills, Shenzhen

Retail Design Blog

The independent designer brand BIBILEE has launched a 5-month pop-up store for an offline brand experience. The project is located.

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New Spar opens at Birmingham service station

Talking Retail

A newly branded Spar has opened at the re-built Jet Millpool service station in south Birmingham. The Spar has a selection of food to go including Costa coffee, daily deli including hot food, 24 hour opening, an ATM and a car park. Service Station Operator Siva Balasingham said: “We love everything about the new site. The. This story continues at New Spar opens at Birmingham service station.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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The Point

Retail Design Blog

The design concept of The Point, a full service seafood restaurant, embraces the idea of confluence, which is inspired by.

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Urban Outfitters Launches Reseller App

VMS

Following in the steps of other apparel retailers, Urban Outfitters (Philadelphia, Pa.) plans to launch an app-based marketplace for secondhand items, reports the Wall Street Journal. “Our job is to grow,” said David Hayne, president of Nuuly and Chief Technology Officer for Urban Outfitters. “From a thrift standpoint, we know that if we don’t provide the platform it’s not going to keep sellers from selling on other platforms.

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Online sales from supermarkets fall back slightly as shoppers return to stores

Talking Retail

Online sales from supermarkets dipped 10% in the month to 14 August compared with the same period last year, according to Nielsen figures. But this was balanced by an increase in in-store sales, which rose to £7.7bn in the same period. The fall in online sales was from £1.2bn in the same period last year. This story continues at Online sales from supermarkets fall back slightly as shoppers return to stores.

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Mount Street Printers, London

Retail Store Windows

Grrrrr. We love the window here. We have included it several times as they obviously care about what is happening in their one space and change it quite regularly. We love you guys for it too. We think that they probably just have this one store although we don't actually know very much about them. Anyway, the current scheme which was produced by @thisisnathanward (clearly very talented) looks great and its wonderful see something visual at this end of Mount street while other stores have sadly

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Usdaw runs week-long push to highlight scale of abuse faced by retail staff

Talking Retail

Retail union Usdaw is running a week-long push – part of its established “Freedom from Fear” anti-crime campaign – to highlight the issue as its latest survey reveals the scale of abuse faced by shop staff. During the week to 29 August, union members, reps and activists will be raising awareness of the Freedom from. This story continues at Usdaw runs week-long push to highlight scale of abuse faced by retail staff.

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Minimalism Is The New Aesthetic

Fuhrmann Construction

Minimalism is a concept that is increasing in popularity. People are looking for ways to live a more simplified life with minimal distractions, temptations, and belongings. Minimalism has become the new aesthetic in interior design. Home and business owners are increasingly taking a more simplified approach to how they design their properties. Here we will look at the growing trend of minimalism as a new aesthetic.

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Boots pilots on-demand beauty delivery with Deliveroo

E Delevry

Boots UK has launched a new on-demand beauty delivery service at 14 pilot stores across the country and will expand the service to more stores if it proves successful. The partnership allows shoppers access to more than 400 Boots products on demand, including a range of medicines for minor ailments, toiletries and baby essentials. Delivery can be made in as little as 20 minutes.

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ROIDMI?launches?premium RS70 cordless vacuum?cleaner – one-stop solution for all cleaning needs

Retail Times

Pioneering cordless vacuum cleaner brand, ROIDMI, is shaking up the premium floorcare market with its new flagship RS70 model. The brand’s premium model comes with a?five-year?motor?guarantee as standard, with a?two-year?warranty?on the battery, and is testament to the innovative and sleek design and forward-thinking technology that ROIDMI has continued to disrupt the market with.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio