Fri.Oct 22, 2021

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Quality Street and John Lewis announce the return of in-store pick and mix stations

Retail Focus

Quality Street and John Lewis are making the nation’s sweet dreams come true as they announce the return of in-store pick and mix stations. Shoppers will be able to create their own bespoke collection of favourites from the 12 delicious sweets in this year’s pick and mix assortment, as well as personalise the collector’s tin which has been specially produced for John Lewis.

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Don Norman, godfather of UX: “Bad design is bad for the planet”

Design Week

Few designers can claim they were set on their career path because of a nuclear meltdown, but for Don Norman, the 1979 Three Mile Island nuclear power plant accident set off a chain of formative events which led him to become a designer. The now-85 year old designer was working at the University of California San Diego at the time, and was asked to join a committee tasked with investigating why the power plant operators made the mistakes they did. “What we found was that all of the operato

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Fritz Hansen creates beige, white and rose showroom in Shanghai

Dezeen

Danish brand Fritz Hansen has opened a showroom in Shanghai 's Jing'an district, which is the brand's latest outpost in China. Located in the ShanKang Li lifestyle and dining hub, the 220-square-metre showroom is decorated in a palette of beige, white and rose. Fritz Hansen has opened a showroom in Shanghai. The directly owned showroom marks the latest step in Fritz Hansen 's expansion into China following its first Chinese store in Xi'an in 2019 , which was opened in collaboration with a local

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Sales and confidence both fall as retail forecasts turn negative

Talking Retail

Rising inflation and falling consumer confidence are combining to put pressure on retailers, according to the latest data. In an interview with the Financial Times this morning, the Bank of England’s chief economist said that inflation is likely to hit 5% by early 2022. His prediction followed recent comments from Bank of England governor Andrew. This story continues at Sales and confidence both fall as retail forecasts turn negative.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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This wearable ECG vest is designed to improve heart monitoring

Design Week

Irish product design studio Design Partners has unveiled Viscero, a wearable heart monitor vest designed for people with abnormal heartbeats. The Viscero prototype was developed in the studio’s wearables lab. The studio is now in talks with health companies about taking it into wider production, according to Design Partners chief design officer Cormac Ó Conaire.

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Allbirds Opens First Denver Store

VMS

Footwear and apparel brand Allbirds (San Francisco) has opened a new store and community center at the Cherry Creek Shopping Center in Denver, according to a press release. The store is the brand’s first in Denver and 34th worldwide. The 2900-square-foot space speaks to the brand’s sustainable purpose, with displays that educate shoppers around its use of merino wool, sugarcane and other natural materials in place of petroleum-based synthetic fibers.

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Forever 21 CEO Steps Down After Less than Two Years

VMS

Daniel Kulle, CEO of Forever 21, has stepped down after less than two years in the position, reports WWD. According to an e-mail he sent to colleagues, Kulle said he had resigned the position two weeks ago and plans to take time off “to find out my next move.”. Kulle worked at H&M for 25 years before joining Forever 21 as CEO. Developers Simon Property Group and Brookfield Property Parterns, along with Authentic Brands Group, purchased the fast-fashion brand out of bankruptcy in February 202

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First fresh vegan soup launches in Middle East

Retail Times

Following a tremendous success in the UK, Re:Nourish is thrilled to announce the launch of Re:Nourish soups in Hong Kong, UAE and Qatar. A first of many international launches as Re:Nourish concentrates on global expansion in the Far East & Middle East.

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Moosejaw Opens Bentonville, Ark. Store

VMS

Outdoor retailer Moosejaw (Madison Heights, Mich.) opened its first physical store in Arkansas, in Bentonville, home of parent company Walmart, according to a press release. The brand was acquired by Walmart in 2017. “Bentonville has become one of the top mountain biking destinations in the US, so we wanted to be there and bring cool brands like Evil and Rocky Mountain Bikes to the area,” said Eoin Comerford, Moosejaw CEO.

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Easy to Start, Potentially Hard to Finish: Considerations for Retailers in Appealing an IPR Decision

Hunton Andrews Kurth

For many companies, including retailers, filing an inter partes review (“IPR”) is a highly popular avenue to challenge patent validity before the U.S. Patent Office and outside of federal district court. An IPR is often a faster and easier way to challenge a patent than in district court. Among the IPR’s important procedural benefits is a relaxed standing requirement.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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How to Improve the ROI of Your Customer Experience

Parcel Pending

Customer experience is the new battleground for winning customer loyalty , generating additional revenue, retaining talent, and ensuring market share growth. In fact, it is unquestionable that there’s a positive return on customer experience investment. If you improve your business’s customer experience , you can expect to as much as double your revenue within 36 months 1.

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Harrods, London

Retail Store Windows

How fabulously glitzy is this brand looking right now.! As always we are staggered by the numbers of windows that the team work with at this store and of course the number of super luxurious brands who are included in their schemes. Not an easy task for sure. Naturally, a still image cant do this scheme justice so we've included a very short snapshot video also via our facebook page so that you can appreciated the wonder of these windows.

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UK forecourt stores are bastions of local communities, says ACS report

Talking Retail

UK forecourts now provide more than 88,000 secure jobs, according to the latest sector report from the Association of Convenience Stores (ACS). The report adds that the country’s 7,395 forecourts play a key role in local communities, not just in providing essential services, but also social support. More than three quarters (76%) of independent forecourts.

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AO expands with latest depot after increasing warehousing capacity by 80%

E Delevry

Electricals retailer AO has opened a new logistics depot in Leeds, the 24th depot in AO’s network, which will help the retailer get closer to its customers across Yorkshire. The 35,000 sq ft site follows new sites in Crawley, Newport and Bracknell. AO has increased its warehousing capacity by more than 80% over the last 18 months, creating more than 1,500 jobs across the business.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Sales need a pre-Christmas boost says retailers’ consortium

Talking Retail

The British Retail Consortium (BRC) has said that sales need to bounce back quickly in the run up to Christmas. After the latest sales figures from the Office of National Statistics showed a 0.2% fall in sales month on month and flat growth over the last year, Helen Dickinson, chief executive of the BRC, said: . This story continues at Sales need a pre-Christmas boost says retailers’ consortium.

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Rakumba’s Hangman lighting features bold geometries and a mischievous edge

Design Wanted

Australian lighting brand Rakumba and local designer Adam Goodrum present Hangman, a charming series of minimal luminaires. The collection, which encompasses a table lamp, floor lamp, and ceiling pendant, is a nostalgic nod to the analogue game and as such, comprises multiple articulated segments that appear as if drawn in midair. Each one swivels with an irresistible haptic action, capable of a surprisingly acrobatic and visually intriguing range of positions.

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Ultraflex Announces Andrew Cwalinski as National Sales Manager

Ultra Flex

Riverview, FL – Ultraflex Systems, Inc. welcomes back Andrew Cwalinski as National Sales Manager. Mr. Cwalinski will be in charge of National Accounts, driving new business, establishing partnerships, and maintaining and strengthening current National Accounts relationships. Mr. Cwalinski has a broad-based 20 years of experience in retail, distribution, sourcing, and manufacturing environments.

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On Our Radar: The Shop Windows of Coventry City Centre (Coventry, U.K.)

VMS

Curated by Charles Levine, The Shop Windows of Coventry city center invite artists, architects, designers and other creatives to take over retail display windows across the city’s core. The rotating series of windows engages potential shoppers, offering a fresh twist on the city center, which was destroyed during World War II, and reimagined post-war by architect Donald Gibson.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Retailers rushing for festive finance, 365 Business Finance reports

Retail Times

London-based financier 365 Business Finance, specialising in merchant cash advances, has had a 61% increase this October* in demand from retailers for fast and flexible finance, as preparations for the Christmas season are starting even earlier this year.

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Video Services

Trade Group

If you prefer to read instead of watching our short video, here is the transcript of the conversation between Sierra Reed and Chris Skupien: Sierra: Hey everyone, welcome to The Bottom Line at TTG. I’m here with Chris and today we’re going to talk about our video services, so Chris, we’ve seen all of your work on our bottom lines. So what do you do for TTG?

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Cubitts expands national reach with opening of Leeds store

Retail Times

Modern spectacle maker Cubitts has announced the opening of its third store outside of London, in Leeds. Located in Victoria Arcade and opening on 1 November, the launch marks 11 stores nationwide, bringing Cubitts’ unique and timeless spectacles to the city, while simultaneously capturing the essence of its famously eclectic history and culture.

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Dubai Design Week returns 8-13 November 2021, with its most extensive programme to date

Design Wanted

Dubai Design Week returns 8-13 November with a varied line-up of 200+ activities staged at the festival’s main hub in d3 and around the city. Celebrating design and creativity in the UAE and beyond through an extensive free-to-attend programme of engaging exhibitions, pop-ups, installations, talks and workshops, accessible for visitors at all levels, Dubai Design Week presents its most extensive line-up of impactful activities to date.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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UK households unaware of the impact their food waste has on the planet, Waitrose study finds

Retail Times

UK adults estimate that almost a third of what they buy ends up in the bin despite three in four making attempts to get more use out of the products that end up in their fridges and cupboards.

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John Lewis opens Christmas Emporiums across 10 stores

Retail Focus

John Lewis opens one-stop-festive shop Christmas Emporiums across 10 of their stores. The Emporiums, a destination for fun and inspirational experiences, will host in-store events and festive workshops, offer personalised gifting experiences alongside an offering of presents and decorations, making it a magical day out for the whole family. John Lewis – Christmas Emporium opens – on Tuesday 19th October 2021.

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Retailers brace for fraud spike as peak shopping season approaches, Adyen reports

Retail Times

Half of UK retailers anticipate a spike in fraud attacks on their businesses in the Q4 shopping period, new research commissioned by Adyen, the payments platform of choice for many of the world's leading companies, has found.

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Fridge Raiders gets into the Christmas spirit with relaunch of Festive Chicken & Stuffing Chicken Bites

Retail Times

Today, Fridge Raiders, a proud part of Pilgrim’s Food Masters, has announced an expansion to its popular Chicken Bites range with the relaunch of Fridge Raiders Festive Chicken & Stuffing Chicken Bites. The new SKU will be available exclusively at Tesco from 24 October. The relaunch follows the success of the range last year, and once again combines the classic chicken and stuffing flavouring that shoppers know and love, in a handy on-the-go packet.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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FETCH joins Mayor’s International Business Programme

Retail Times

FETCH, an on-premises food and drink order-and-pay application for the hospitality industry, has been accepted onto the Mayor’s International Business Programme.

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Tesco celebrates 20 years in partnership with Race for Life

Retail Times

Tesco and Cancer Research UK’s Race for Life are celebrating 20 years in partnership. Since 2002, over £60million has been contributed to Cancer Research UK.

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Bensons for Beds appoints new COO to help drive transformation

Retail Times

Bensons for Beds has made another key appointment to its leadership team, with the appointment of Mandy Winser as chief operating officer (COO).

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Brockmans Gin appoints new UK distribution partner

Retail Times

Brockmans Gin has announced that the company is forming a new partnership for its UK distribution with the appointment of Proximo Spirits UK.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio