Inside Retail

NOVEMBER 9, 2023

Shopping mall operator Scentre Group has reported a 7.4 per cent increase in customer visitations to 410 million in the first nine months of 2023. CEO Elliott Rusanow said the group’s strategy to attract more people to its Westfield malls has driven “strong operating performance” for the business. Total business partner sales for the first nine months were $19.7 billion, up 7.3 per cent year over year.

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Retail Focus

NOVEMBER 9, 2023

The Sloane Stanley Estate has announced that the luxury womenswear brand, Chinti & Parker, has opened its first permanent store on the King’s Road following a raft of collaborative and successful pop-ups over the last two years, as well as a new pop-up for ethical and sustainable fashion label, Aspiga. Chinti & Parker has opened its debut store at 322 King’s Road, nearby to retailers such as Birdie Fortescue and Love My Human Townhouse.

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Inside Retail

NOVEMBER 9, 2023

Global toy company Lego opened its biggest store in the world in Sydney, Australia, this week, bringing its highly interactive, direct-to-consumer shopping experience to new heights. The 900sqm store is the first Lego store in Australia to have a street frontage, rather than being placed in a shopping centre, and signifies the culmination of years of bricks-and-mortar expansion in the market.

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Dezeen

NOVEMBER 9, 2023

Curved resin walls define this retail space , which architecture studio Akin Atelier has created for the Sydney Modern extension at the Art Gallery of New South Wales. Designed by Akin Atelier with surfboard designer Hayden Cox , the Gallery Shop is located in the entrance pavilion of the gallery that was recently completed by Pritzker Architecture Prize-winning studio SANAA.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Consumer

Inside Retail

NOVEMBER 9, 2023

Athletic apparel brand Under Armour posted revenue of US$1.6 billion for the second quarter of FY24, flat versus the prior year and down 1 per cent on a currency-neutral basis. Revenue in North America dropped 2 per cent to $991 million, offset by a 5 per cent growth in international revenue to $573 million (up 3 per cent currency neutral). In the international business, revenue increased 9 per cent in Europe Middle East Africa (up 4 per cent currency neutral) and 3 per cent in Asia-Pacific (up

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Thrifts and Tangles

NOVEMBER 9, 2023

We are back with another Thrifty Entrepreneur feature! This series covers amazing secondhand businesses of all facets. We dive into more about the business, resell tips, thrifting tips, and more! There’s something so interesting about an entrepreneur’s journey – especially when they are prioritizing sustainability. I hope you enjoy this interview and click here to […] The post Meet the Retro Wholesaler Supplying Vintage Clothing to Shops Worldwide appeared first on Thrifts and Tangles.

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RetailMinded

NOVEMBER 9, 2023

A customer’s buying journey with a brand comprises multiple stages. It’s worth noting that the most crucial is the unboxing experience clients have with a company. The unboxing experience is the moment a customer opens their package and sees their purchase for the first time. It’s very important because it can have a significant impact on customer satisfaction and loyalty.

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Inside Retail

NOVEMBER 9, 2023

Woolworths Group has opened its online stores to third-party sellers through the launching of Woolworths MarketPlus. Woolworths MarketPlus will enable third-party merchants to sell products across the supermarket chain’s businesses including MyDeal, Everyday Market, and the newly launched Big W Market. “It’s been a year since Woolworths Group acquired MyDeal and during this time we have been focused on harnessing our technology, experience and capability to power our group-wide marketplace capab

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Trade Show Booth Companies - Trade Group

NOVEMBER 9, 2023

So, you’ve just attended a fabulous event, or maybe you’ve just worked an incredibly long day on the trade show floor. You’ve connected with some potential clients, talked about your service or product extensively, and even visited other trade show booths to scout out the competition. As the lights dim on your successful day, the post-show networking events begin to dawn.

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Inside Retail

NOVEMBER 9, 2023

Global Fashion Group’s third-quarter revenue declined as consumer spending dropped amid cost of living pressures. The company behind The Iconic and Dafiti saw revenue fall 25 per cent year over year to $309.5 million as net merchandise value slid 19.4 per cent to $476.3 million. “Despite prolonged headwinds across our markets and the sector impacting our Q3 results, we remain resolute in executing our strategy.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Strategy

Scrube

NOVEMBER 9, 2023

The holiday season is upon us! Retailers need to start gearing up for the upcoming holidays and think about how to make compelling displays, store layouts, and more. This is where visual merchandising can be a great tool to dominate the competitive landscape this year. S-Cube Fixtures is here to guide you to transform your retail space into a customer-attracting wonderland.

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Inside Retail

NOVEMBER 9, 2023

Tapestry, parent of lifestyle brands Coach, Kate Spade, and Stuart Weitzman, has posted net sales of US$1.51 billion for the first quarter, a small improvement versus the prior year. Excluding headwind from currency due to the appreciation of the US dollar, revenue increased approximately 2 per cent year over year. Gross profit was $1.1 billion compared to $1.05 billion in the year-ago period.

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E Delevry

NOVEMBER 9, 2023

In the fast-paced and competitive world of ecommerce, where every click results in a parcel being prepared for shipment, the packaging puzzle has become increasingly pressing, writes Wing Chan, co-founder of Sourceful. Wing Chan, co-founder Sourceful When I first started out in ecommerce, generic one-size-fits-all mailer boxes were the simplest solution.

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Inside Retail

NOVEMBER 9, 2023

Lea Rytz Goldman named global brand president, Tommy Hilfiger By Irene Dong PVH Corp has named Lea Rytz Goldman as the global brand president of Tommy Hilfiger, succeeding Martijn Hagman. Rytz Goldman will join the company in the spring of 2024 and report to PVH CEO Stefan Larsson. The appointment is a critical milestone in the company’s execution of the PVH+ Plan, which aims to make Calvin Klein and Tommy Hilfiger the most “desirable lifestyle brands” “Tommy Hilfiger is one

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Strategy

E Delevry

NOVEMBER 9, 2023

For the first time in its 360-year history, Post Office will allow its customers to choose other parcel carriers over the counter in its branches, as well as Royal Mail Group. The new buy-in-branch parcel service, in partnership with DPD and Evri, will begin in selected branches in time for the peak Christmas delivery season. The service is designed to complement the recent launch of Parcels Online, which enables customers to compare and purchase postage online for drop-off in Post Offices.

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Inside Retail

NOVEMBER 9, 2023

Austrian crystals-based product retailer Swarovski is set to open a store in its new retail concept Wonderlux in the heart of Sydney’s CBD this December. Located at Pitt Street Mall, the location is the third Wonderlux store to open its doors in NSW. The venue covers 104sqm and features the new Swarovski blue, which represents water as a life force, an integral element in the production of crystal and the inspiration behind Waterschool – Swarovski’s global water education program.

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E Delevry

NOVEMBER 9, 2023

Parcel delivery company DPD has officially opened a new £40m eco-regional sortation centre in Bromley-By-Bow that will enable the firm to deliver up to 80,000 green parcels into London each day. The new facility, which is the size of 8.5 football pitches, will create 650 new jobs when fully operational early in the new year and will mean that DPD’s delivery service within London’s north and south circular area will be all-electric.

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Inside Retail

NOVEMBER 9, 2023

Singapore, known for its vibrant fashion and beauty scene, has a new star in its constellation of luxury retail destinations. Raffles City, the premier fashion, beauty, and lifestyle mall, is making waves as the ultimate beauty destination in the Lion City. In a recent milestone, the well-known Thai beauty and well-being brand, Harnn, celebrated its Singapore debut with the opening of its flagship store at Raffles City.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Customer Engagement

Design Wanted

NOVEMBER 9, 2023

Hailing from Kumamoto, Japan, Takeda Katsuya made a transformative move to Italy in 1998. He is the mind behind his eponymous design studio, based in Milan, […] The post Exploring shapes, colors, and materials to evoke feelings and experiences appeared first on DesignWanted.

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Inside Retail

NOVEMBER 9, 2023

Black Friday? No. Cyber Monday? Nope. Prime Day? Absolutely not. The world’s biggest shopping event happens in China each year — and it’s called Singles Day. Originally a holiday to celebrate being single, as a counter to Valentine’s Day, the event has grown into a weeks-long online shopping festival that peaks on November 11.

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Retail Times

NOVEMBER 9, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Beauty and personal care retailer, Pinalli, has digitally improved its customer experience and in-store operations using a solution from Pricer, the world’s most reliable provider of ESLs (Electronic Shelf Labels).

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Location 52

Inside Retail

NOVEMBER 9, 2023

Will Christmas 2023 be a cracker? If you believe IG Design, the world’s biggest producer of Christmas crackers, then no. Pre-orders from major retailers like Tesco and Walmart are significantly down. If this is indeed a bellwether for the festive season, retailers could be in trouble. In reality, predicting Christmas this year is hard. Cost-of-living pressures, inflation and interest rates are combining to make life tough in retail.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Architecture

Retail Times

NOVEMBER 9, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! John Lewis’s new Christmas campaign, which launches today, celebrates the joy of old and new festive traditions. The campaign – the first by Saatchi and Saatchi for John Lewis – captures a new spirit of Christmas and is inspired by the enduring and changing ways the nation now celebrates.

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Inside Retail

NOVEMBER 9, 2023

Marc Besen, the co-founder of clothing retail group Sussan, has died at the age of 99. Born in 1923, he was a Holocaust survivor who fled Europe in World War II and arrived in Australia in 1947. Together with his wife Eva and brother-in-law John Glandel, Besen began his entrepreneurial journey by taking over two lingerie shops established by Eva’s parents in 1939.

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Retail Times

NOVEMBER 9, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Lidl GB has become the first supermarket* to rollout body-worn cameras across all its stores as standard, reinforcing its commitment to ensuring the safety and security of both customers and colleagues. From the end of the month, stores across its network will start to receive the security measures following an investment of over £2 million, with […

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Retail Times

NOVEMBER 9, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! bp has signed an agreement with RELEX Solutions, provider of unified supply chain and retail planning solutions, to implement their forecasting and replenishment capabilities in its UK convenience retail business.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Strategy

Retail Times

NOVEMBER 9, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Leading British lifestyle brand, Crew Clothing, has partnered with full-funnel performance specialists Nest and Wunderkind, the performance marketing solution that scales one-to-one messages for retailers. Working with Nest to develop their paid social strategy, combined with Wunderkind for first-party data capture and triggered email marketing, Crew Clo

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Retail Times

NOVEMBER 9, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Air pollution is responsible for almost 7 million premature deaths each year. With more than 97% of homes in the UK exposed to low-quality air, it’s imperative to start using every resource at our disposal to reduce pollution as much as possible.

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Retail Times

NOVEMBER 9, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The UK’s biggest brands are turning to artificial intelligence (AI) to develop better customer and colleague experiences, according to KPMG’s latest Customer Experience Excellence Report, now in its 14th year.

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Retail Times

NOVEMBER 9, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Following the release of Adidas’ figures for the three months ending 30th September 2023; Alice Price, apparel analyst at GlobalData, a leading data and analytics company, offers her view: “Adidas’ latest results show that the brand still has a long road to recovery, with Q3 FY2023 total sales declining by 6.4% to reach €6.0bn.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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