10 2017 Customer Retention Other Strategy 
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JANUARY 21, 2022
grocery store shoppers are most concerned about a perceived threat of contracting the virus from other customers 1. The company also makes a compelling case for other retailers to embrace Scan & Go payment technology , with 81% of consumers preferring to use their own device for in-store shopping and contactless checkout.
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OCTOBER 22, 2021
For many companies, customer experience falls into the purview of the Chief Marketing Officer. In a new study on digital experience , 52% of respondents report that their CMOs drive the customer experience strategy 4. Customer Experience Boosts Employee Retention. Experience is everything. Get it right.
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