Remove Customer Engagement Remove Location Remove Shopping Remove Tailored
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Space NK Unveils Largest Store in Portfolio with Upgraded Westfield London Location

Retail Focus

Space NK has revealed a newly expanded store, which is the largest in the company’s portfolio, and four times the size of its original location at Westfield London in White City. A makeup play table offers customers the opportunity to comfortably discover and test products.

Location 290
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How digital signage and kiosks can help stores match the online experience

Inside Retail

Having embraced digital shopping channels during the pandemic, Australian consumers have become well used to the personalisation and tailored content offered online. So how can physical retail stores replicate the experience and deliver an equally personalised interface for customers?

Insiders

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Leading Italian beauty specialist, Pinalli, digitises in-store experience with ESL solution from Pricer

Retail Focus

With 70 stores located in principle cities across the country, Pinalli’s beauty specialists provide a tailor-made services for customers, across a range of over 40,000 products from the most prestigious beauty brands to the latest independent lables.

Tailored 173
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Core strategies retailers can use to help convert browsers into customers

Inside Retail

However, by embracing personalisation and optimising the timing and content of communications, retailers can have a better chance than their rivals of converting visitors across any channel into repeat customers. Furthermore, the company can then reward loyal customers with, for example, a voucher for the concession stand.

Strategy 130
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What Nordstrom’s Paul Smith pop-up says about the future of this retail trend

Inside Retail

One of the key trends that defined retail in 2023 was pop-up shops and how these experiential shopping experiences have taken hold over millennial and Gen Z consumers. From the clothing to the drinks to the food, everything at the temporary retail location will be inspired by the designer’s mantra of “classic with a twist”.

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From Shein to Chanel: Why we’re in the age of pop-ups

Inside Retail

From Shein to Chanel, Skims to Supreme, more and more retailers seem to be investing in temporary brick-and-mortar locations, more commonly known as pop-up shops. Pop-up shops today are on steroids, and they are everywhere. The use of temporary retail spaces is certainly not a new concept, it has been around for centuries.

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Why personalisation is the new loyalty program

Inside Retail

Today, customers expect highly tailored and targeted interactions when they engage with a brand. This ensures minimal discounting and margin erosion and true tailored service delivery. Those that embrace personalisation not only deliver on customer outcomes, but also on business performance.

Tailored 130