Inside Retail

JANUARY 24, 2022

observes Teaj Sian, Managing Director at Glory Global Solutions (Australia). Even though the proportion of cash payments in Australia is decreasing, many key retailers have chosen to not turn customers away with restricted payment options. Customers come back for the conversation. There will always be space for physical retail.

Engagement 162

Engagement Customer Engagement Sporting Goods Shopping 162

Retailing Insight

MAY 2, 2024

But let’s be real, managing a bustling retail space can be a whirlwind of tasks – from inventory tracking to customer engagement and beyond. The magic formula is to have a clear strategy, targeted channels, and dedicated resources for managing your online presence effectively.

Social Media 52

Social Media Management Customer Engagement Engagement 52

Inside Retail

MAY 3, 2021

It allows them to create a high-touch, personalised in-store ambience and to parallel that experience with unique online customer engagements. To underscore the impact that energy consumption has on the bottom line, consider this: most retailers operate at a 4 per cent profit margin. Efficiency redefined. Retail reinvented.

Social Media 279

Social Media Light Reimagine Engagement 279

Retail Focus

NOVEMBER 7, 2023

Several luxury brands have masterfully harnessed the power of hyperphysicality to captivate their audience: Balenciaga adorned its London store with bright pink faux fur to celebrate its Le Cagole handbag line. Personalized recommendations and interactive displays enhance customer engagement.

Engagement 147

Engagement Customer Engagement Layout Display 147

Retail Focus

JANUARY 10, 2022

This includes anything from at-a-glance top-line trends to drilling down into significant growth metrics. Andrew Dunbar, General Manager EMEA of global digital consultancy Appnovation. Here are three ways an effective analytics strategy can unlock the value of data, backed by examples of retailers that have cracked the code.

Strategy 244

Strategy Engagement Perspective Customer Engagement 244

Inside Retail

NOVEMBER 7, 2023

It is important that retailers recognise that BFCM is a sales opportunity that expands well beyond a four-day weekend,” advises Ben Eversfield, senior customer success manager at Klaviyo. Flows guide deal-driven leads through the marketing funnel and will delight loyal customers with relevant content.

Flow 130

Flow Engagement Promotion Strategy 130

Inside Retail

NOVEMBER 27, 2023

As we edge closer to 2024, this phygital wave is being propelled by a raft of emerging technologies that promise to redefine the contours of retail operations, marketing strategies and customer engagement paradigms. This is especially crucial in managing seasonal or event-driven merchandise.

Consumer 147

Consumer Engagement Shopping Pattern 147

Jahabow

JANUARY 12, 2024

Employee Training and Awareness Your staff is a crucial line of defense in the battle against theft. Emphasize the importance of vigilance, customer engagement, and adherence to security procedures. A clutter-free environment reduces the risk of theft and creates a positive and inviting atmosphere for customers.

Layout 52

Layout Visual Merchandising Engagement Display 52

Inside Retail

DECEMBER 18, 2023

Lockdowns and the pandemic changed all of that, and today there’s hardly a CEO, board or management team that hasn’t taken the full dive into data and digital as their path to future success. What should follow is a golden era of customer engagement.

Social Media 147

Social Media Engagement Concept Layout 147

Inside Retail

FEBRUARY 26, 2024

The line also includes unique spins on menswear fabrics such as polka dots, pinstripes, herringbones, and an orchid-focused floral. Everything from hiring staff to ensuring inventory management is trialed and the ideal staff-to-customer engagement is tested. The brand can also gain experience with retail operations.

Department Stores 130

Department Stores Fashion Shopping Engagement 130

Parcel Pending

DECEMBER 8, 2023

Special incentives, product recommendations, and review requests are all powered by customer analytics and data. Improve Inventory Management The kiss of death in retailing is the missed sale due to out-of-stock inventory. Customer Relationship Management Software Sophisticated CRM software manages many customer journey elements.

Management 52

Management Fashion Contrast Shopping 52

Inside Retail

DECEMBER 7, 2021

Lush shops not just invite but demand that the customer engages its products with sight, smell, and touch, and while they are at the high end of my price tolerance, the products are well differentiated and superbly showcased. In this location, Lush isn’t a traditional ‘inline’ store but a freestanding box in the common area.

Shopping 130

Shopping Circulation Customer Engagement Management 130

RetailMinded

JANUARY 29, 2021

This year, with online shopping on the rise, a huge increase in holiday returns are expected to follow, so it’s no surprise that 70% of firms are worried about the growing impact of returns on their bottom line, according to a Brightpearl study. Contributed by Nick Shaw , Chief Revenue Officer, Brightpearl. .

Social Media 92

Social Media Management Shopping Engagement 92

Parcel Pending

MARCH 29, 2024

Raw Material Shortages The demand for raw materials has surged, yet supply is trailing, creating bottlenecks in production lines. These technologies offer a previously unfathomable level of insight and efficiency to every supply chain step, helping lower the operating cost of doing business – from inventory management to customer engagement.

Social Media 52

Social Media Marketing Management Flow 52

Inside Retail

OCTOBER 11, 2023

Analyzing over 80 different rigorous peer-reviewed studies on DTC, we discovered a few common insights that prove the DTC model isn’t dead, it’s just evolving and, in fact, it could still be a great way for smaller brands to build customer engagement. But first, let’s take a look at the history of DTC and why it became so popular.

Engagement 130

Engagement Strategy Consumer Marketing 130

RetailMinded

JULY 29, 2023

To effectively captivate customers, businesses should consider integrating interactive features into their stores, such as virtual or augmented reality displays. These elements play a crucial role in sustaining customer engagement and interest. Indie retailers should track key metrics to get insights into their level of success.

Strategy 52

Strategy Consumer Social Media Customer Engagement 52

RetailMinded

JULY 29, 2023

To effectively captivate customers, businesses should consider integrating interactive features into their stores, such as virtual or augmented reality displays. These elements play a crucial role in sustaining customer engagement and interest. Indie retailers should track key metrics to get insights into their level of success.

Strategy 52

Strategy Consumer Social Media Customer Engagement 52

Parcel Pending

DECEMBER 30, 2021

If you want to know how to enhance the customer experience in retail , you should stay abreast of emerging trends, such as self-checkout options and automation. These innovations can help offset a reliance on workers, allowing them to spend more time on customer engagement on the sales floor. Brands include Allbirds and REI.

Merchandising 52

Merchandising Customer Engagement Line Fashion 52

Retailing Insight

SEPTEMBER 12, 2023

Cash – Manage your cash flow, manage your growth. Whether you are a team of one or have a few team leads and managers on staff, making sure your leadership is working in alignment is important. Those pillars are: Strategy – Creating a business growth strategy that you can live every day. Whiteboard, Google Docs, sticky notes.

Rhythm 52

Rhythm Planning Strategy Social Media 52

RetailMinded

SEPTEMBER 29, 2020

Prior to the rise of the COVID-19 pandemic, retailers were investing in stores by right-sizing their real estate footprints and reshaping the store experience around customer engagement. Allowing appointments and reservations to be created by both customer and associate for visiting stores. Mobile POS.

Engagement 69

Engagement Flow Customer Engagement Location 69

Parcel Pending

MAY 3, 2023

This includes product suggestions, sizing information, and smart cross-sells as part of the overall customer experience. 6 Immersive and Experiential Shopping With shopping now happening anytime and anywhere, 82% of global brands said delivering experiential value for customers is a crucial need for 2023.

Social Media 52

Social Media Consumer Shopping Marketing 52

Retail Insider

MAY 9, 2022

Basically using his extensive art world connections to partner interested artists, or their posthumous estate managers, with relevant NGOs. For example Selfridges sells around 10 lines (including the Peanuts triptych below) with most products also coming under its Project Earth edit. Oh, it’s a totally wild bunch of artists.

Artistic 52

Artistic Art Customer Engagement Promotion 52

Retail Insider

FEBRUARY 24, 2022

And it is that fine line between the efficiency and ennui of a 24/7 online channel and the possibility of an exciting, impulsive purchase in-store. “I Flooid has evolved from the PCMS heritage to better serve retailers looking to deliver customer engagement across multichannel, multi-vertical operations.

Concept 72

Concept Shopping Fashion Engagement 72

Retail Insider

APRIL 20, 2021

There are around 500 lines in each shop but Lifvs works hard to understand the customer base before it opens so that hopefully the kind of goods that people want are stocked rather than what a central buying operation might want to buy. His app works in conjunction with the Swedish banking identification scheme BankID.

Shopping 52

Shopping Customer Engagement Location Expansion 52