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How technology can drive meaningful engagement between store staff and shoppers

Inside Retail

Consumers shopping in physical stores are seeking a more personalised and relevant engagement with retailers today, based on their needs and desires – they want more than conversations with sales associates merely trying to sell them something. Customers appreciate it: they want a more friendly engagement.

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Crafting luxury brand narratives through popup stores

Retail Focus

The store layout should also facilitate storytelling and create an atmosphere that resonates with your target audience. Creating interactive experiences: Engaging customers through interactive experiences that allow them to connect emotionally with the brand is essential.

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How Retail Design Insights Will Inspire Workplace Design

All Work

The critical importance of employee engagement is now being realized for the importance it plays in the holistic experience – the most successful retail design layouts focus on staff being available and seen at entrance points, making customers feel immediately welcomed and important. A digital presence enables convenience.