Remove Customer Engagement Remove Engagement Remove Layout Remove Perspective
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How technology can drive meaningful engagement between store staff and shoppers

Inside Retail

Consumers shopping in physical stores are seeking a more personalised and relevant engagement with retailers today, based on their needs and desires – they want more than conversations with sales associates merely trying to sell them something. Store associates are lucky if they can engage beyond ‘How can I help you?’

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Crafting luxury brand narratives through popup stores

Retail Focus

Crafting brand narratives through popup stores can be an effective strategy to engage customers, create buzz, and build a unique brand experience. The store layout should also facilitate storytelling and create an atmosphere that resonates with your target audience.

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How Retail Design Insights Will Inspire Workplace Design

All Work

Rethinking the success measures of the workplace from pure employee densities to one where engagement is at the forefront, will be the challenge of business owners and HR leaders. A physical presence helps build brand awareness and contact with potential new customers or employees. A digital presence enables convenience.