Customer Engagement Layout Location Shopping 
Inside Retail
NOVEMBER 14, 2022
Having embraced digital shopping channels during the pandemic, Australian consumers have become well used to the personalisation and tailored content offered online. So how can physical retail stores replicate the experience and deliver an equally personalised interface for customers?
Retail Focus
JUNE 16, 2023
The store layout should also facilitate storytelling and create an atmosphere that resonates with your target audience. Creating interactive experiences: Engaging customers through interactive experiences that allow them to connect emotionally with the brand is essential.
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Inside Retail
JUNE 30, 2021
The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. It’s encouraging to observe similar trends in countries like China, where trends such as “revenge shopping” are aiding the country’s speedy economic recovery.
Retail Focus
MAY 30, 2023
It places emphasis on integrating the retail environment with the local community and building strong relationships between the retailer and customers. Community retailing aims to create a sense of belonging in the retail space by fostering customer engagement, retention and a supportive local economy.
Inside Retail
NOVEMBER 27, 2023
This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Amazon has been at the forefront of personalised shopping experiences.
Compliantia
MARCH 31, 2023
He says when customers shop online, they can’t connect emotionally with the merchandise, so most often, they simply look for the cheapest option. Display your most profitable products at eye level or at your endcaps as products placed in these locations generally sell better.
Barber Design
OCTOBER 3, 2016
The company wanted the new design to reflect the two key areas of business: organic skincare and natural remedies and they worked closely with Barber to capture the history of the brand at this location. The new store design acknowledges the brand heritage, whilst accommodating recent changes to both the business and customer shopping habits.
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