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How technology can drive meaningful engagement between store staff and shoppers

Inside Retail

Consumers shopping in physical stores are seeking a more personalised and relevant engagement with retailers today, based on their needs and desires – they want more than conversations with sales associates merely trying to sell them something. Store associates are lucky if they can engage beyond ‘How can I help you?’

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Shaping Tomorrow: Top 4 Retail Design Trends to Watch for in 2024

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Expect to see AR mirrors for virtual try-ons, interactive displays providing in-depth product information, and VR experiences that transport customers into a brand’s story. Retail spaces will no longer be static; they’ll be dynamic and responsive, enhancing customer engagement and leaving a lasting impression.

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Looking Back on 2023: Increasing In-Store Spending with Design & Technology

Retail Design Solutions

RDS uses a range of digital design tools and techniques to create compelling layouts to engage and entice customers, ultimately leading to increased sales. Our clients work closely with our in-house design teams to create an engaging and personalised shopping environment.

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Tips to avoid sensory overload at Christmas

Inside Retail

Other forms of neurological conditions may also affect a customer’s cognitive processing, such as acquired brain injuries and age-related conditions such as dementia. Customer insights. Many neurodivergent customers will have researched the exits and entry points in advance, as well as where the registers are positioned.

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Retail’s tech revolution sets laser-like focus on the consumer

Inside Retail

The crux of this phygital evolution lies in its ability to harness data and advanced tech tools to create a retail ecosystem that is intuitive, responsive and engaging. The blend of smart carts and cashier-less checkouts is a reality unfolding in stores, ushering in a new era of retail marked by heightened efficiency and customer-centricity.

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Crafting luxury brand narratives through popup stores

Retail Focus

Crafting brand narratives through popup stores can be an effective strategy to engage customers, create buzz, and build a unique brand experience. The store layout should also facilitate storytelling and create an atmosphere that resonates with your target audience.

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Embracing the Future: Top Design Trends for New Dispensaries to Compete in the Industry

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Interactive Product Displays: Interactive product displays enhance customer engagement and education. Incorporating digital screens or tablets that provide information about different strains, product origins, and effects can empower customers to make informed decisions.