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How boutique retailers won by discarding the department store playbook

Inside Retail

While household-name department stores are downsizing and closing their doors, multi-brand retail boutiques are succeeding by focusing on personalised shopping experiences. Of course, e-commerce has a crucial part to any brand, but in-store retail shopping gives you a sensory experience that online can’t.

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Even Japan’s Takashimaya can’t escape department stores’ woes

Inside Retail

We have ‘iconic’ shopping centres, ‘iconic’ retail stores, ‘iconic’ restaurants, ‘iconic’ hotels, ‘iconic’ rock groups. But Takashimaya, a retailer of 1831 vintage and still the largest department store chain in Japan, is surely genuinely deserving of the word. The amount of department store floorspace declined by 6.1

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Showfields and the bankruptcy of the ‘most interesting store in the world’

Inside Retail

For smaller companies like Pop Up Grocer, which opened its first permanent bricks-and-mortar store in March in New York City’s West Village, that includes curating a well-rounded selection of independently owned food, beverage and lifestyle products for consumers to explore through in-store shopping and events and via a monthly subscription box.

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The lowdown on Central Group – reported new owner of Selfridges

Inside Retail

The Westons are said to be seeking £4 billion for their European department store assets, including Selfridges’ four stores in the UK, Brown Thomas and Arnotts in Ireland, and De Bijenkorf in the Netherlands. Central’s superregional malls and department stores are ubiquitous in Thailand. Build on loyalty.

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Lane Crawford CEO Jennifer Woo talks how to truly cater to customers

Inside Retail

Spontaneous 11pm store openings for VIP customers, curating the customer journey and the growing middle-class. Luxury department store Lane Crawford was launched in 1850, and has stores across Hong Kong and mainland China. “The Our role as a curator is more important going forward. That’s the future for us.”

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Matthew Yokobosky Announced as the Recipient of the 2022 Markopoulos Award in a Milestone Year

VMS

The Ralph Pucci showroom, curated with exquisite luxury furniture, fine art and cutting-edge designs, was the venue for the event. It was somehow appropriate that the celebration at the Pucci showroom that night was in the shadows of the early department stores that dramatically altered the course of retail.

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Analysis: Why Harvey Nichols’ new NFT retail space is “a wildly clever idea”

Inside Retail

Luxury department store Harvey Nichols recently announced the opening of the first blue-chip non-fungible token (NFT) retail space at its Pacific Place Hong Kong store. The innovative concept named ‘HN NFT Vault’, invites customers to browse and purchase digital art NFTs from a curated selection of globally recognised projects.