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How boutique retailers won by discarding the department store playbook

Inside Retail

While household-name department stores are downsizing and closing their doors, multi-brand retail boutiques are succeeding by focusing on personalised shopping experiences. Of course, e-commerce has a crucial part to any brand, but in-store retail shopping gives you a sensory experience that online can’t.

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Showfields and the bankruptcy of the ‘most interesting store in the world’

Inside Retail

Showfields made the mistake of over-paying for real estate and then expanding a concept that had rather limited appeal. While Showfields captured a lot of industry attention, it’s always been a concept in search of a strong value proposition.

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The lowdown on Central Group – reported new owner of Selfridges

Inside Retail

The Westons are said to be seeking £4 billion for their European department store assets, including Selfridges’ four stores in the UK, Brown Thomas and Arnotts in Ireland, and De Bijenkorf in the Netherlands. Central’s superregional malls and department stores are ubiquitous in Thailand. billion (AU$3.72

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Lane Crawford CEO Jennifer Woo talks how to truly cater to customers

Inside Retail

Spontaneous 11pm store openings for VIP customers, curating the customer journey and the growing middle-class. Luxury department store Lane Crawford was launched in 1850, and has stores across Hong Kong and mainland China. “The Our role as a curator is more important going forward. That’s the future for us.”

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The Art and Business of Christmas Windows in Retail

Retail Focus

With the advent of readily available glass plates, the retail landscape underwent a transformative shift, paving the way for elaborate store window displays that served as captivating showcases for a myriad of products. Christmas Windows Around the World!

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Analysis: Why Harvey Nichols’ new NFT retail space is “a wildly clever idea”

Inside Retail

Luxury department store Harvey Nichols recently announced the opening of the first blue-chip non-fungible token (NFT) retail space at its Pacific Place Hong Kong store. The innovative concept named ‘HN NFT Vault’, invites customers to browse and purchase digital art NFTs from a curated selection of globally recognised projects.

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Meet Big C: The Thai hypermarket chain thriving in small cities

Inside Retail

But as Thai-based hypermarket maestro Big C ably demonstrates, that doesn’t mean you can’t generate vibrant shopping experiences in a quite different mall concept of your own creation. In fact, there are hardly any fashion stores at all, and that’s partly the point. In addition, Big C provided online delivery service.