Coles has hired US defence contractor Palantir to “optimise its workforce”
Inside Retail
FEBRUARY 7, 2024
For Coles, the goal is to “optimise its workforce” by analysing “over 10 billion rows of data, comprising each store, team member, shift and allocation across all intervals in a day, every day”. The Artificial Intelligence Platform also brings ChatGPT-like language models into the mix. All of this probably seems banal, or even boring.
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