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How boutique retailers won by discarding the department store playbook

Inside Retail

While household-name department stores are downsizing and closing their doors, multi-brand retail boutiques are succeeding by focusing on personalised shopping experiences. Of course, e-commerce has a crucial part to any brand, but in-store retail shopping gives you a sensory experience that online can’t.

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Showfields and the bankruptcy of the ‘most interesting store in the world’

Inside Retail

The retailer used RetailNext’s software-as-a-service (SaaS) platform to measure consumers’ shopping journeys through the store anonymously, gathering data such as sales figures, traffic figures, customers’ gender and more. Can Showfields make a comeback?

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From mini stores to the metaverse, will Macy’s new moves pay off?

Inside Retail

Macy’s has been stepping up to the plate with a series of new moves, from the expansion of its smaller-footprint stores, to a new digital fashion platform targeting younger shoppers. But while these initiatives sound promising, the question remains: can the department store chain truly adapt to the needs of the modern-day consumer?

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Macy’s Plans ‘Backstage’ Shop-in-Shops

VMS

Macy’s (New York) has announced plans to open 45 Backstage shop-in-shops in select Macy’s locations in 10 different states this year, according to Retail Dive. Its final target is 270 Backstage shop-in-shops nationwide. Macy’s Backstage concept was initially unveiled in 2015.

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Amazon’s New Department Stores: Robots and 4 More Things to Expect

VMS

The retail and tech punditry were abuzz following a recent report from The Wall Street Journal (subscription required) spelling out what Amazon (Seattle) has planned for its department stores, the e-commerce giant’s latest foray into brick and mortar. The stores could open next year and are likely to debut in Ohio and California.

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An outdoor park and walking track: Inside Aeon’s latest mall in Cambodia

Inside Retail

Phnom Penh’s reputation as an up-and-coming retail hub took another stride forward on Thursday, 15 December, when Japanese retail and shopping centre giant Aeon staged a soft opening for its third mall in the Cambodian capital , in the southern district of Meanchey. The mall, on a 1.74 The edutainment mall.

Outdoor 245
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London’s back, baby: Exploring three of the city’s retail hotspots

Inside Retail

Since Battersea Power Station reopened less than two years ago, major retailers have flocked to open innovative retail spaces and concepts. During rumbles, teams split up and undergo a visual merchandising blitz, ensuring that the entire store is well-maintained throughout the day. They’re both simple ideas, yet so effective.