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Retail’s tech revolution sets laser-like focus on the consumer

Inside Retail

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

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How to create an Effective Merchandising Plan

Compliantia

It wasn’t too long ago that retailers and consumers were facing a plague of out-of-stock merchandise and empty shelves — on account of supply-chain disruptions in global retail. He says when customers shop online, they can’t connect emotionally with the merchandise, so most often, they simply look for the cheapest option.

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How to Manage Seasonal Sales and Promotions Across Multiple Locations

Compliantia

Differences in local consumer behavior and preferences Each location has its own unique customer base with varying preferences and behaviors. Varying local and regional laws and regulations Different locations often have specific laws and regulations related to promotions, discounts, and advertising.

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How Malaysian department store Pavilion is connecting with customers

Inside Retail

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. Many tenants have realised the benefits of using multiple channels to reach out to their customers and offer an omni-channel experience.