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Welcome to the new customer experience

Inside Retail

While 88 per cent of retail marketers share integrated tech stacks with advertising teams, this alignment alone is not enough. In an era when opaque data-use policies have jeopardised customer trust, retailers are increasingly cognisant of balancing AI-powered personalisation with privacy. Building trust in AI-powered personalisation.

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Analysis: Why synergy is Southeast Asian app Grab’s super power

Inside Retail

On 1 July, Grab Thailand announced the launch of a pilot called Digital BagAds, which are LED digital advertisements displayed on the large green bags delivery drivers use as they buzz around the city bringing Grab’s prepared food and groceries to their customers. The BagAds are being trialled initially in the Greater Bangkok area.

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Set the Scene

VMS

Swooping shaped lighting fixtures are bringing a soft edge to retail and restaurant interiors this year, creating balance in relation to angular and digital features. Yellow Goat Design’s Estuary Panels are lit from within by an LED strip Estuary brings the energy of water flowing into the sea to calm spaces. LS Lighting Corp.

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Brain Food: Be Creative. Be Brave. | Part X

VMS

Being well in both mind and body requires a conscientious practice of balancing the speed of our digitally enabled lives with returning to rituals deeply rooted in our DNA. Guests can stroll though large exhibition spaces where floors and walls are bathed in beautiful digital imagery, including water that seems to flow over rocky outcrops.

Flow 86
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VMSD’s 2021 Designer Dozen: Future Proofing

VMS

K EEPING THE organizational pipeline flowing with creative, high-potential talent is a challenge every company faces, yet countless studies have shown that identifying and engaging young professionals early in their careers is critical to future success. Advertisement. How and why did you get into retail design/visual merchandising?

Design 98
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The return of Tigerlily: An in-depth interview with the new CEO

Inside Retail

We signed up with two new agencies in September as well, so we’re rolling out much more aggressive social media advertising and Google Shopping campaigns. We’re completely revamping the structure of our database and the email flows within that. So really merchandising the website appropriately [was necessary].

Strategy 246
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How Michael Ford pulled Greenlit Brands back from the brink

Inside Retail

We have paid off all our debt, local and offshore, and made sure that our balance sheet and our cash position is strong, and one of the reasons [we’ve been able to do that] is because of the efficiency of working capital in the furniture industry. You need a balance between bricks-and-mortar and pureplay.

Apparel 130