article thumbnail

Analysis: Why Harvey Nichols’ new NFT retail space is “a wildly clever idea”

Inside Retail

Luxury department store Harvey Nichols recently announced the opening of the first blue-chip non-fungible token (NFT) retail space at its Pacific Place Hong Kong store. As our physical and digital worlds collide, the luxury retailer aims to make NFTs more accessible to a broader audience.

article thumbnail

Developing retail experiences through immersive retail design

Retail Focus

Retail environments are becoming increasingly engaged as retailers recognize the importance of creating a one-of-a-kind, memorable customer experience. A well-designed retail environment should be visually appealing, functional, and consistent with a business’s brand identity and overall goals.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Ikea buys former Topshop Oxford Street store

Retail Focus

The 214 Oxford Street property will now have Ikea’s smaller format store with a selection of its accessories, furniture and a planning studio across roughly a third of the building’s 22,200 square metres over seven floors. The new Oxford Street store will be a smaller format than its usual warehouse sites (Andrew Matthews/PA).

article thumbnail

Elevating the Festive Season: The Significance of Luxury Pop-Up Stores During Christmas

Retail Focus

Senior retail consultant at Univers Retail | Published author | Visiting lecturer. The holiday season’s magical air of celebration and joy influences how people shop and engage with brands. Furthermore, I assess their impact on the visibility of a brand, customer engagement, and overall success.

article thumbnail

The Evolution of Retail Formats: Adapting to Environmental and Social Forces

Retail Focus

Retailers respond to this desire by creating spaces that invite guests to linger, spend, and emotionally connect with their brand. They offer one-on-one experiences and employ guerrilla retailing and marketing to engage with their customers on a personal level.

article thumbnail

Vicinity Centres’ marketing and brand GM Amy Wotton on DFO’s retail refresh

Inside Retail

We measure NPS, better known as net promoter score, which talks to the stickiness of loyalty and engagement,” she added. Vicinity Centres aims to curate a range of premium brands across men’s and women’s fashion, accessories, homewares and more, providing shoppers with access to the latest trends and timeless classics.

Marketing 130
article thumbnail

How to make the retail environment more sensory-friendly

Inside Retail

their system does not naturally filter out the multitude of daily sensory inputs), the layout and design of a physical retail space plays a significant role in their customer experience. It comes as no surprise that difficulty with sensory input is a common barrier for neurodivergent people and their families engaging in public spaces.

Light 130